Actions26
- Message Actions
- Group Actions
- Interactive Actions
- Chat Actions
- Instance Actions
Overview
This node interacts with the Uniteds WhatsApp API to manage WhatsApp chats, including retrieving chat details by chat ID. It supports various operations on WhatsApp resources such as messages, interactive messages, chats, groups, and instances. Specifically, the 'Get Chat By ID' operation fetches detailed information about a specific chat using the provided instance ID and chat ID. This node is useful for automating WhatsApp chat management, integrating chat data into workflows, or monitoring conversations programmatically.
Use Case Examples
- Retrieve details of a specific WhatsApp chat by its chat ID to analyze conversation history.
- Automate customer support by fetching chat information to trigger follow-up actions.
- Integrate WhatsApp chat data into CRM systems for enhanced customer interaction tracking.
Properties
| Name | Meaning |
|---|---|
| Instance ID | The ID of the WhatsApp instance to target for the chat operation. |
| Chat ID | The unique identifier of the chat to retrieve information for. |
Output
JSON
chatId- The unique identifier of the chat.instanceId- The ID of the WhatsApp instance associated with the chat.chatDetails- Detailed information about the chat retrieved from the API.
Dependencies
- Uniteds WhatsApp API
Troubleshooting
- Ensure the provided Instance ID and Chat ID are correct and exist in the WhatsApp system to avoid 'chat not found' errors.
- Verify that the API credentials are valid and have the necessary permissions to access chat data.
- Check network connectivity and API endpoint availability if requests fail or time out.
Links
- Uniteds WhatsApp API Documentation - Official API documentation for Uniteds WhatsApp, useful for understanding available endpoints and data structures.