Actions26
- Message Actions
- Group Actions
- Interactive Actions
- Chat Actions
- Instance Actions
Overview
This node interacts with the Uniteds WhatsApp API to send interactive list messages via WhatsApp. It is useful for automating communication where users can be presented with a menu of options in a list format, such as customer support menus, product selections, or service options. For example, a business can send a list menu to a customer with different service categories to choose from, enhancing user engagement and streamlining responses.
Use Case Examples
- Sending a list menu to a customer with various product categories to choose from.
- Providing a menu of support options to a user for quick navigation.
Properties
| Name | Meaning |
|---|---|
| Instance ID | The ID of the WhatsApp instance to use for sending the message. |
| Phone Number | The recipient's phone number including the country code. |
| Title | The title of the list menu to be displayed in the message. |
| Button Text | The text displayed on the button that opens the list menu. |
| Sections | A JSON array defining the sections and rows of the list menu, including titles and descriptions for each option. |
Output
JSON
messageId- The unique identifier of the sent message.status- The status of the message sending operation.to- The recipient phone number.interactiveList- Details of the interactive list sent, including sections and rows.
Dependencies
- Uniteds WhatsApp API
Troubleshooting
- Ensure the Instance ID is correct and active to avoid authentication errors.
- Verify the phone number format includes the country code and is valid.
- Validate the JSON structure of the Sections property to prevent parsing errors.
- Check API URL and credentials if connection errors occur.
Links
- Uniteds WhatsApp API Documentation - Official documentation for the Uniteds WhatsApp API, including interactive message formats and usage.