Actions26
- Message Actions
- Group Actions
- Interactive Actions
- Chat Actions
- Instance Actions
Overview
This node interacts with the Uniteds WhatsApp API to send interactive button messages via WhatsApp. It is useful for scenarios where you want to engage users with predefined button options, such as customer support menus, surveys, or quick replies. For example, a business can send a message with buttons like 'Option 1' and 'Option 2' for users to choose from, streamlining user interaction.
Use Case Examples
- Sending a WhatsApp message with buttons for customer feedback.
- Providing users with quick reply options in a WhatsApp chat.
Properties
| Name | Meaning |
|---|---|
| Instance ID | The ID of the WhatsApp instance to use for sending the message. |
| Phone Number | The recipient's phone number including the country code. |
| Text | The main message text displayed above the buttons. |
| Buttons | A JSON array defining the buttons, each with an 'id' and 'text' to display. |
| Footer | Optional footer text displayed below the buttons. |
Output
JSON
messageId- The unique identifier of the sent message.status- The status of the message sending operation.to- The recipient phone number.buttons- The buttons sent in the message.
Dependencies
- Uniteds WhatsApp API
Troubleshooting
- Ensure the Instance ID is correct and active in the Uniteds WhatsApp system.
- Verify the phone number format includes the country code without spaces or special characters.
- The buttons JSON must be a valid JSON array with objects containing 'id' and 'text' fields.
- Check API credentials and endpoint URL if authentication errors occur.
- If the message fails to send, check the error message returned by the API for details.
Links
- Uniteds WhatsApp API Documentation - Official API documentation for reference on message formats and API usage.