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ConnectWise Manage

Consume ConnectWise Manage API

Overview

This node integrates with the ConnectWise Manage API to perform operations on various resources within a ConnectWise Manage instance. Specifically, for the Member resource with the Get operation, it retrieves detailed information about a single member by their unique Member ID.

Typical use cases include:

  • Fetching member details such as contact info, roles, or permissions for automation workflows.
  • Integrating member data into other systems or reports.
  • Validating member existence before performing further actions in a workflow.

Example: You want to retrieve the profile of a specific team member by their ID to send them a notification or update another system with their current status.

Properties

Name Meaning
Member ID The unique identifier of the member to retrieve. This is a required string input.

Output

The node outputs JSON data representing the member object retrieved from ConnectWise Manage. The structure corresponds to the member resource schema defined by the ConnectWise Manage API and typically includes fields such as:

  • memberId: The unique ID of the member.
  • Other member-specific details (e.g., name, email, roles, status).

Since this operation fetches a single member, the output is a single JSON object per input item.

No binary data output is produced by this operation.

Dependencies

  • Requires an active connection to the ConnectWise Manage API.
  • Needs valid API credentials configured in n8n (an API key or token for authentication).
  • The node uses the base URL provided in the credentials to construct API requests.

Troubleshooting

  • Error: "Operation 'get' is not supported"
    This indicates that the operation requested is not implemented for the specified resource. Ensure you have selected the correct resource ("Member") and operation ("Get").

  • Error: Missing or invalid Member ID
    The Member ID property is required. Make sure it is provided and correctly formatted.

  • API request failures
    If the API returns errors (e.g., 401 Unauthorized, 404 Not Found), verify your API credentials and that the Member ID exists in ConnectWise Manage.

  • Network or connectivity issues
    Confirm that the ConnectWise Manage site URL is reachable from the n8n environment.

Links and References

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