Datto RMM

Interact with Datto RMM API to manage devices, sites, alerts, and monitoring

Actions53

Overview

The node integrates with the Datto RMM API to manage and retrieve information about various resources such as devices, sites, alerts, jobs, audits, systems, and filters. Specifically, for the Site - Get operation, it fetches detailed information about a selected site from the user's Datto RMM account.

This node is beneficial in scenarios where you want to automate monitoring or reporting workflows involving site data within Datto RMM. For example, you could use it to:

  • Retrieve site details to include in an automated report.
  • Use site information to trigger further actions like device management or alert handling.
  • Integrate site data into other IT service management tools or dashboards.

Properties

Name Meaning
Site Select the specific site from your Datto RMM account to retrieve information about.
Fields to Return Choose which fields of the site data to include in the response. This allows customizing the output to only include relevant information.

Output

The node outputs JSON data representing the selected site's details as returned by the Datto RMM API. The structure depends on the fields chosen in the "Fields to Return" property, allowing flexible and tailored responses.

No binary data output is involved in this operation.

Dependencies

  • Requires an active connection to the Datto RMM API using a valid API authentication token configured in n8n credentials.
  • The node relies on the Datto RMM API endpoint to fetch site data.
  • Proper permissions on the API key are necessary to access site information.

Troubleshooting

  • Common Issues:

    • Invalid or expired API credentials: Ensure the API key/token used is valid and has not expired.
    • Site UID not found or incorrect: Verify that the selected site exists and the UID is correct.
    • Network connectivity problems: Confirm that n8n can reach the Datto RMM API endpoint.

  • Error Messages:

    • "Resource site is not supported yet." — This would indicate an internal misconfiguration; ensure the node version supports the Site resource.
    • API errors related to authorization or permissions typically indicate issues with the API key or user rights.

  • Resolutions:

    • Re-authenticate or update the API credentials in n8n.
    • Double-check the site selection dropdown to pick a valid site.
    • Check network settings and firewall rules to allow outbound requests to the Datto RMM API.

Links and References

Discussion