Datto RMM

Interact with Datto RMM API to manage devices, sites, alerts, and monitoring

Actions53

Overview

The node interacts with the Datto RMM (Remote Monitoring and Management) API to retrieve system-related information, specifically the system status in this context. The "Get Status" operation under the "System" resource fetches the current status of the Datto RMM system, optionally including detailed performance metrics and system statistics.

This node is beneficial for monitoring the health and operational state of the Datto RMM environment. For example, it can be used in automation workflows to:

  • Check if the Datto RMM system is operational before running further device management tasks.
  • Retrieve detailed system metrics for reporting or alerting purposes.
  • Integrate system status checks into broader IT service management processes.

Properties

Name Meaning
Include Detailed Metrics Boolean option to include detailed performance metrics and system statistics in the response. Options: true (include metrics), false (exclude metrics).
Fields to Include Allows selection of specific fields to include in the response. Users can define which system status fields they want returned, or add all available fields.

Output

The output JSON contains the system status information retrieved from the Datto RMM API. This includes general system health indicators and, if requested, detailed performance metrics and system statistics.

  • The structure varies depending on the selected fields and whether detailed metrics are included.
  • Typical fields might include uptime, version, component statuses, and other relevant system health data.
  • No binary data output is produced by this operation.

Dependencies

  • Requires an active connection to the Datto RMM API via a configured API key credential.
  • The node depends on the Datto RMM API endpoint URL provided in the credentials.
  • Network access to the Datto RMM API must be available from the n8n instance.

Troubleshooting

  • Common Issues:

    • Authentication failures due to invalid or expired API keys.
    • Network connectivity problems preventing access to the Datto RMM API.
    • Requesting fields that do not exist or are unsupported may result in incomplete or empty responses.

  • Error Messages:

    • Errors related to unsupported resources or operations will indicate that the resource is not supported.
    • API errors from Datto RMM (e.g., 401 Unauthorized, 404 Not Found) should be resolved by verifying credentials and API endpoint correctness.
    • If detailed metrics are requested but unavailable, the response may omit those fields without error.

Links and References

Discussion