IvantiInstall

Overview

This node allows you to interact with the Ivanti API, specifically to delete a Change record. The "Delete" operation for the "Change" resource is used to remove an existing change entry from the Ivanti system by specifying its unique Record ID. This can be useful in automated workflows where outdated or incorrect change records need to be programmatically removed.

Practical Example:
You might use this node in a workflow that cleans up test data, removes changes that were created in error, or as part of a process that manages the lifecycle of change requests in your ITSM (IT Service Management) environment.

Properties

Output

The output will contain a JSON field with the following structure:

{
  "Result": "Success"
}

• Result: Indicates the outcome of the delete operation. If successful, it will return "Success".

Dependencies

• External Services: Requires access to the Ivanti API.
• API Credentials: You must configure n8n with valid Ivanti API credentials (credential type: IvantiApi).
• n8n Configuration: The base URL for the Ivanti API must be set in the credentials.

Troubleshooting

• Missing or Invalid Record ID: If the "Record ID" is missing or incorrect, the node may fail to find and delete the specified change, resulting in an error from the Ivanti API.
• Authentication Errors: If the provided API credentials are invalid or expired, you may receive authentication errors. Ensure your credentials are correct and have sufficient permissions.
• Network Issues: Connectivity problems between n8n and the Ivanti API endpoint can cause failures. Check network settings and firewall rules if you encounter connection errors.
• Common Error Messages:
  • "Not Found": The specified Record ID does not exist.
  • "Unauthorized": Invalid or missing API credentials.
  • "Forbidden": Insufficient permissions to delete the change record.

Links and References

• Ivanti API Documentation
• n8n Documentation: Using Credentials
• n8n Community Forum