Actions42
- Incident Actions
- Change Actions
- Custom Business Object Actions
- Employee Actions
- Event Actions
- Task Actions
Overview
This node allows you to update a record in a Custom Business Object within the Ivanti platform. It is useful when you need to programmatically modify existing records, including updating standard and custom fields, as part of your automated workflows. For example, you might use this node to update customer information, change the status of a ticket, or set custom attributes on business objects managed in Ivanti.
Properties
| Name | Meaning |
|---|---|
| Business Object Name | The name (or ID) of the custom business object you want to update in Ivanti. This identifies which type of object will be updated. |
| Record ID | The unique identifier (RecId) of the specific record in the custom business object that you wish to update. |
| Send Custom Fields | Whether to include additional custom fields in the update request. Set to true if you want to update custom properties; otherwise, only standard fields will be updated. |
| Custom Fields | A collection of custom field/value pairs to update on the record. Each entry includes: - Field Name or ID: The name or ID of the custom field. - Field Value: The value to set for that field. |
Output
- The output will contain the JSON response from the Ivanti API after attempting to update the specified record.
- The structure typically reflects the updated record, including all fields returned by the API.
- If binary data is involved (not typical for this operation), it would represent file attachments or similar content associated with the record.
Dependencies
- Ivanti API: Requires access to an Ivanti instance with the appropriate API enabled.
- API Credentials: You must configure n8n with valid Ivanti API credentials (
IvantiApi). - Environment Variable: The base URL for the Ivanti API must be set in the credentials.
Troubleshooting
- Invalid Record ID: If the provided Record ID does not exist, the API may return a "Not Found" error. Double-check the ID.
- Missing Required Fields: If required fields are omitted, the API may respond with a validation error. Ensure all mandatory fields are provided.
- Authentication Errors: Incorrect or missing API credentials will result in authentication failures. Verify your credentials in n8n.
- Custom Field Issues: If a custom field name or value is incorrect or not permitted, the API may reject the request. Confirm field names/IDs and allowed values in Ivanti.