Actions42
- Incident Actions
- Change Actions
- Custom Business Object Actions
- Employee Actions
- Event Actions
- Task Actions
Overview
This node allows you to retrieve a specific "Change" record from the Ivanti API using either its Change Number or Record ID. It is useful in scenarios where you need to fetch detailed information about a particular change request for further processing, reporting, or integration with other systems. For example, you might use this node to look up the status and owner of a change ticket by its unique identifier.
Properties
| Name | Meaning |
|---|---|
| ID Type | Choose how you want to identify the change: - Number (ChangeNumber) - Record ID (RecId) |
| Number | The ChangeNumber value of the change in Ivanti. Used when "ID Type" is set to "Number". |
| Record ID | The RecId value of the change in Ivanti. Used when "ID Type" is set to "Record ID". |
| Query Parameters | Additional query options: - Select Fields: Specify which fields to include in the response (e.g., ChangeNumber, RecId, Status, Owner) |
Output
The output will be a JSON object containing the details of the requested change record. The structure of the output depends on the fields selected via "Query Parameters > Select Fields", but typically includes properties such as:
{
"ChangeNumber": "...",
"RecId": "...",
"Status": "...",
"Owner": "...",
// ...other fields as specified
}
No binary data is returned by this operation.
Dependencies
- External Service: Requires access to an Ivanti API endpoint.
- Credentials: You must configure n8n with valid Ivanti API credentials (
IvantiApi), including the base URL. - Environment: Ensure network connectivity to the Ivanti instance.
Troubleshooting
- Invalid Credentials: If your credentials are incorrect or missing, the node will fail to connect. Double-check your API key and base URL.
- Record Not Found: If the provided ChangeNumber or RecId does not exist, the node may return an empty result or a "not found" error.
- Field Selection Errors: If you specify invalid field names in "Select Fields", the API may return an error indicating unknown fields.
- SSL Issues: The node skips SSL certificate validation by default, but if your Ivanti instance enforces strict SSL, you may encounter connection errors.