IvantiInstall

Overview

The Ivanti node for n8n allows you to interact with the Ivanti API, specifically targeting various business objects such as Events. The Event: Get operation retrieves a specific event from Ivanti based on either its Event Number or Record ID. This is useful in scenarios where you need to fetch detailed information about a particular event for further processing, reporting, or integration with other systems.

Practical examples:

• Fetching an event's details by its unique number to display in a dashboard.
• Retrieving an event record by its Record ID for automated incident management workflows.
• Pulling selected fields of an event for use in downstream automation steps.

Properties

Output

• The output is a JSON object containing the event data retrieved from Ivanti.
• The structure of the output will reflect the fields returned by the Ivanti API, which can be customized using the "Select Fields" property.
• If binary data is present (not typical for this operation), it would represent file attachments or similar content associated with the event.

Example output:

{
  "EventNumber": "12345",
  "RecId": "abcde-12345",
  "Status": "Open",
  "Owner": "John Doe"
}

Fields included depend on the "Select Fields" parameter and the underlying Ivanti schema.

Dependencies

• External Service: Requires access to the Ivanti API endpoint.
• Credentials: An n8n credential named IvantiApi must be configured, including at least the baseUrl.
• n8n Configuration: No special environment variables are required, but SSL certificate validation is skipped by default.

Troubleshooting

Common issues:

• Invalid credentials: Ensure the IvantiApi credential is correctly set up with valid base URL and authentication details.
• Incorrect ID Type or missing ID: If the wrong ID type is selected or the corresponding field is left empty, the node may return no results or an error.
• Field selection errors: Specifying non-existent fields in "Select Fields" may result in API errors or empty responses.
• Network/SSL issues: Since SSL validation is skipped, ensure your network allows connections to the Ivanti API endpoint.

Error messages and resolutions:

• "401 Unauthorized" – Check your API credentials.
• "404 Not Found" – Verify the EventNumber or RecId exists in Ivanti.
• "400 Bad Request" – Review the query parameters, especially the filter syntax and selected fields.

Links and References

• Ivanti OData API Documentation
• n8n Documentation: Credentials
• n8n Documentation: Nodes