Relacio - WhatsApp

Overview

The node "Relacio - WhatsApp" integrates with a customer relationship platform via WhatsApp, enabling various operations related to contacts, messaging, protocols, groups, marketing campaigns, and extra data lookups. Specifically, the operation Contato - Consultar (getProfile) retrieves detailed information about a contact by their ID.

This node is useful for automating workflows that require fetching contact profiles from the Relacio platform, such as personalizing messages, verifying contact details before sending notifications, or integrating contact data into other systems.

Example use cases:

• Retrieve a contact's profile to display or process their information in a CRM workflow.
• Use contact details to trigger targeted WhatsApp messages.
• Automate customer support processes by fetching contact info linked to protocols or tickets.

Properties

Note: This property is required when using the "Contato - Consultar" operation.

Output

The output of this operation is an array of JSON objects representing the contact's profile data retrieved from the platform. The exact structure depends on the platform's API response but typically includes fields such as contact name, phone number, tags, details, status, and other metadata relevant to the contact.

No binary data output is indicated for this operation.

Dependencies

• Requires an API key credential for authenticating with the Relacio platform.
• The node depends on the external Relacio API service to fetch contact profiles.
• Proper configuration of the API credentials within n8n is necessary for successful execution.

Troubleshooting

• Common issues:

  • Invalid or missing contact ID will result in errors or empty responses.
  • Authentication failures due to incorrect or expired API credentials.
  • Network connectivity problems preventing access to the Relacio API.
  • Rate limiting or API quota exceeded errors from the external service.

• Error messages and resolutions:

  • "Contact not found": Verify the contact ID is correct and exists in the platform.
  • "Authentication failed": Check that the API key credential is valid and properly configured.
  • Timeout or network error: Ensure stable internet connection and that the API endpoint is reachable.
  • Unexpected response format: Confirm the API version compatibility and update the node if needed.

Links and References

• Relacio Platform Documentation (example placeholder link)
• n8n documentation on Creating Custom Nodes
• WhatsApp Business API overview for context on messaging capabilities

This summary focuses on the "Contato - Consultar" operation of the Relacio - WhatsApp node based on static analysis of the provided source code and input properties.