Relacio - WhatsApp

Overview

This node integrates with a WhatsApp-based customer relationship platform, enabling various operations related to users, contacts, protocols, marketing campaigns, groups, and more. Specifically, the "Usuário - Listar - Todos" operation fetches a paginated list of all user operators from the platform.

Common scenarios for this node include:

• Retrieving all user operators to manage or analyze their data.
• Automating workflows that require operator information, such as assigning tasks or generating reports.
• Integrating operator data into other systems for unified management.

For example, a business could use this node to list all WhatsApp operators available in their support team and then assign incoming customer requests dynamically based on operator availability.

Properties

Output

The output JSON contains an array of operator objects representing the users retrieved from the platform. Each object typically includes details about an operator such as their ID, name, status, and other relevant metadata provided by the platform's API.

The node does not explicitly handle binary data for this operation.

Dependencies

• Requires an API key credential for authenticating with the WhatsApp relationship platform.
• The node depends on internal action methods imported from bundled dependencies to perform API calls.
• Proper configuration of the API authentication within n8n credentials is necessary.

Troubleshooting

• Common Issues:

  • Invalid or missing API credentials can cause authentication failures.
  • Requesting a page number beyond the available range may return empty results.
  • Network connectivity issues can prevent successful API calls.

• Error Messages:

  • Authentication errors usually indicate invalid or expired API keys; verify and update credentials.
  • Rate limit errors suggest too many requests in a short time; implement retry logic or reduce request frequency.
  • Unexpected response formats may indicate changes in the external API; check for updates or contact support.

Links and References

• Refer to the official documentation of the WhatsApp relationship platform API for detailed operator data structure and pagination.
• Consult n8n documentation on setting up API credentials and handling pagination in nodes.