Relacio - WhatsApp icon

Relacio - WhatsApp

Interação com a Plataforma de Relacionamento via WhatsApp - Relacio

Actions58

Overview

This node integrates with a WhatsApp-based customer relationship platform called "Relacio." It provides various operations to interact with contacts, protocols (support tickets or cases), messages, groups, marketing campaigns, and other related entities within the platform.

Specifically, the operation "Protocolo - Listar - Todos" (List All Protocols) retrieves a paginated list of all protocols (cases or tickets) available in the system. This is useful for scenarios where you want to monitor, analyze, or process all support protocols managed via the WhatsApp platform.

Practical examples:

  • Fetching all open or closed support tickets to generate reports.
  • Integrating protocol data into external dashboards or CRMs.
  • Automating follow-ups or escalations based on protocol status.

Properties

Name Meaning
Número Da Página The page number of protocols to retrieve from the WhatsApp relationship platform. Must be ≥ 1.

Output

The node outputs JSON data representing the list of protocols retrieved from the platform. Each item in the output array corresponds to a protocol with its associated details (such as ID, status, contact info, timestamps, etc.). The exact structure depends on the platform's API response but generally includes protocol metadata.

No binary data output is indicated for this operation.

Dependencies

  • Requires an API key credential to authenticate with the Relacio WhatsApp platform.
  • The node depends on internal action methods that perform HTTP requests to the platform's API endpoints.
  • Proper configuration of the API credentials in n8n is necessary for successful execution.

Troubleshooting

  • Common issues:

    • Invalid or missing API credentials will cause authentication failures.
    • Requesting a page number less than 1 may result in errors or empty responses.
    • Network connectivity problems can prevent access to the platform API.
  • Error messages:

    • Authentication errors typically indicate invalid or expired API keys; reconfigure credentials.
    • Pagination errors may occur if the requested page exceeds available data; verify page numbers.
    • Timeout or connection errors suggest network issues; check internet access and API availability.

Links and References

  • No direct external links are provided in the source code.
  • For more information, consult the Relacio WhatsApp platform API documentation or support resources.

Discussion