Relacio - WhatsApp

Overview

This node integrates with a WhatsApp-based customer relationship platform called "Relacio." It provides various operations to interact with the platform, such as managing contacts, protocols, groups, marketing campaigns, and more.

Specifically, the "Setor - Listar - Todos" operation lists all available sectors (departments) in the WhatsApp relationship platform. This is useful for scenarios where you want to retrieve and display or process all sectors configured in your platform, for example, to route messages, assign contacts, or generate reports based on sector data.

Practical examples:

• Automatically fetching all sectors to populate a dropdown menu in a workflow.
• Synchronizing sector data with another system.
• Auditing or reporting on all sectors currently active in the platform.

Properties

Note: For this operation, the only property is a notice type used to inform users about the action; no additional input parameters are required.

Output

The output of this operation is an array of JSON objects representing the sectors retrieved from the platform. Each object typically contains details about a sector, such as its identifier, name, and possibly other metadata related to the sector.

The exact structure depends on the platform's API response but generally includes fields like:

[
  {
    "id": "sector_id_1",
    "name": "Sector Name 1",
    ...
  },
  {
    "id": "sector_id_2",
    "name": "Sector Name 2",
    ...
  }
]

No binary data output is involved in this operation.

Dependencies

• Requires an API key credential to authenticate with the Relacio WhatsApp platform.
• The node depends on internal action implementations imported from ./actions which handle the actual API calls.
• Proper configuration of the API credentials within n8n is necessary for successful execution.

Troubleshooting

• Common issues:

  • Authentication failures due to missing or invalid API credentials.
  • Network connectivity problems preventing access to the platform's API.
  • API rate limits or permission restrictions on the account.

• Error messages:

  • Errors related to authentication usually indicate misconfigured or expired API keys. Verify and update credentials accordingly.
  • Timeout or connection errors suggest network issues; check internet connectivity and firewall settings.
  • Unexpected API responses may require checking if the platform's API has changed or if the user has sufficient permissions.

Links and References

• Relacio WhatsApp Platform Documentation (example placeholder, replace with actual URL if known)
• n8n documentation on Creating Custom Nodes
• General info on WhatsApp Business API usage and integration patterns.