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Overview

This node interacts with the Bizwachat API to update a canned reply associated with a contact. Canned replies are predefined responses that can be triggered by specific keywords or criteria, streamlining communication workflows. This node is useful in scenarios where automated or templated responses need to be maintained and updated dynamically, such as customer support chatbots or messaging automation systems.

For example, if you have a set of common questions customers ask, you can update the corresponding canned replies to ensure the bot or agent always provides the most accurate and up-to-date information.

Properties

Name Meaning
Uuid The unique identifier of the canned reply to update.
Name The name/title of the canned reply.
Trigger The keyword that triggers this canned reply.
Match Criteria The criteria used to match incoming messages for triggering this canned reply.
Response Type The type/category of the response (e.g., text, image, etc.).
Response The actual response text/content sent when the canned reply is triggered.

Output

The node outputs JSON data representing the result of the update operation on the canned reply. This typically includes confirmation details such as the updated canned reply's properties or status. There is no indication that binary data is output by this node.

Dependencies

  • Requires an active connection to the Bizwachat API.
  • Needs an API authentication token configured in n8n credentials to authorize requests.
  • The base URL for API requests is https://bizwachat.com.
  • The node uses standard HTTP headers for JSON content (Accept: application/json, Content-Type: application/json).

Troubleshooting

  • Common Issues:

    • Invalid or missing UUID: The update will fail if the UUID of the canned reply is not provided or incorrect.
    • Authentication errors: Ensure the API key credential is correctly configured and has sufficient permissions.
    • Network issues: Verify connectivity to the Bizwachat API endpoint.
    • Validation errors: Input fields like trigger, response type, or response may have constraints; ensure they meet API requirements.

  • Error Messages:

    • Unauthorized or 401 errors indicate problems with API credentials.
    • 404 Not Found may mean the specified canned reply UUID does not exist.
    • 400 Bad Request could indicate malformed input data; check property values carefully.

Links and References

  • Bizwachat Official Website
  • Refer to Bizwachat API documentation for detailed canned reply schema and update operation specifics (not included in source).

Discussion