Overview

This node operation retrieves detailed information about a specific contact in a WhatsApp-like system. It is useful for scenarios where you need to fetch metadata or profile details about a contact, such as their status, profile picture, or other 'about' information. For example, it can be used in customer support workflows to display contact details or in marketing automation to personalize messages based on contact info.

Use Case Examples

1. Fetch the 'about' information of a contact by providing their contact ID and session ID.
2. Use the retrieved contact details to update a CRM system or trigger conditional logic based on contact attributes.

Properties

Output

JSON

• contact
  • about - The detailed 'about' information of the specified contact returned by the API.

Dependencies

• Requires an API session credential to authenticate requests to the WhatsApp-like service.

Troubleshooting

• Ensure the session ID is valid and active; invalid sessions will cause authentication errors.
• Verify the contact ID format is correct and the contact exists; otherwise, the API may return an error or empty response.
• If SSL issues occur, consider enabling the 'Ignore SSL Issues' option, but be aware of security risks.
• Check proxy settings if requests fail in network-restricted environments.
• Timeout errors may occur if the server is slow or unreachable; increase the timeout setting if needed.