Actions101
- š¤ Chatting Actions
- š„ļø Sessions Actions
- š Auth Actions
- š¼ļø Screenshot Actions
- š¢ Channels Actions
- š¢ Status Actions
- š¬ Chats Actions
- š¤ Contacts Actions
- š„ Groups Actions
- ā Presence Actions
- š·ļø Labels Actions
- š Observability Actions
Overview
This node operation sends a message with interactive buttons in a chat session. It is useful for engaging users by providing predefined response options such as replies, calls, copying codes, or opening URLs. For example, a customer support bot can ask "How are you?" and offer buttons like "I am good!", "Call us", or "Copy code" to facilitate quick user responses.
Use Case Examples
- Sending a greeting message with buttons for user feedback.
- Providing quick action buttons in a chat for customer support.
Properties
| Name | Meaning |
|---|---|
| Session | The chat session identifier to which the message with buttons will be sent. |
| Chat Id | The unique identifier of the chat recipient. |
| Header | The header text displayed above the buttons in the message. |
| Header Image | An optional image displayed in the header section of the message, specified as a JSON object with mimetype, filename, and URL. |
| Body | The main body text of the message shown below the header and above the buttons. |
| Footer | Footer text displayed at the bottom of the message. |
| Buttons | A JSON array defining the interactive buttons to display, including types like reply, call, copy, and URL with their respective properties. |
| Request Options | Optional settings for request handling such as batching, SSL validation, proxy, and timeout. |
Output
JSON
session- The session identifier used for sending the message.chatId- The chat recipient identifier.header- The header text sent in the message.headerImage- The header image object sent with the message.body- The main body text of the message.footer- The footer text of the message.buttons- The array of buttons sent in the message.
Dependencies
- Requires an API key credential or authentication token to connect to the chat service.
Troubleshooting
- Ensure the session and chatId are valid and active to avoid message delivery failures.
- Verify the buttons JSON structure is correctly formatted to prevent errors in rendering buttons.
- If SSL errors occur, consider enabling the 'Ignore SSL Issues' option or check the SSL certificate validity.
- Timeout errors can be resolved by increasing the timeout setting or checking network connectivity.