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Overview

This node operation sends a 'seen' receipt for a chat message in a WhatsApp session. It is useful for marking messages as read or acknowledged in automated workflows, such as customer support bots or notification systems. For example, after processing an incoming message, the node can send a 'seen' status to inform the sender that their message has been viewed.

Use Case Examples

  1. Marking a message as seen after it has been processed by a chatbot.
  2. Automatically acknowledging receipt of messages in a customer support workflow.

Properties

Name Meaning
Session The WhatsApp session identifier used to send the 'seen' receipt.
Chat Id The identifier of the chat where the message was received.
Message Id The identifier of the specific message to mark as seen (used in NOWEB engine only).
Participant The ID of the user who sent the message (used in NOWEB engine only, undefined for individual chats).
Request Options Additional options for the request such as batching, SSL certificate validation, proxy settings, and timeout configuration.

Output

JSON

  • session - The WhatsApp session identifier used in the request.
  • chatId - The chat identifier where the message was marked as seen.
  • messageId - The message identifier that was marked as seen.
  • participant - The participant ID who sent the message, if applicable.
  • status - The status of the 'seen' request (e.g., success or failure).

Dependencies

  • Requires a WhatsApp session credential to authenticate and send the 'seen' receipt.

Troubleshooting

  • Common issues include invalid or expired session identifiers, incorrect chat or message IDs, and network connectivity problems.
  • Error messages may indicate authentication failures, invalid parameters, or timeouts. Verify session validity, input correctness, and network settings to resolve.

Discussion