Actions101
- š¤ Chatting Actions
- š„ļø Sessions Actions
- š Auth Actions
- š¼ļø Screenshot Actions
- š¢ Channels Actions
- š¢ Status Actions
- š¬ Chats Actions
- š¤ Contacts Actions
- š„ Groups Actions
- ā Presence Actions
- š·ļø Labels Actions
- š Observability Actions
Overview
This node interacts with a chat system to retrieve unread chat messages based on a specified session and chat ID. It is useful for scenarios where users need to monitor or process unread messages in real-time or batch modes, such as customer support chat monitoring or automated message handling.
Use Case Examples
- Automatically fetch unread messages from a specific chat session to trigger follow-up actions.
- Batch process unread chat messages for analytics or reporting.
Properties
| Name | Meaning |
|---|---|
| Session | The name of the chat session to query for unread messages. |
| Chat Id | The unique identifier of the chat from which to retrieve unread messages. |
| Request Options | Additional settings to control request behavior such as batching, SSL validation, proxy usage, and timeout. |
Output
JSON
unreadMessages- Array or collection of unread chat messages retrieved from the specified session and chat ID.
Dependencies
- Requires connection to a chat service API, authenticated via session credentials.
Troubleshooting
- Ensure the session name and chat ID are correct and correspond to active chat sessions.
- If SSL errors occur, consider enabling the 'Ignore SSL Issues' option cautiously.
- Proxy settings must be correctly configured if used, including authentication details.
- Timeouts may occur if the server is slow or unresponsive; adjust the timeout setting accordingly.