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ChatWoot

Interact with ChatWoot API

Actions100

Overview

This node retrieves detailed information about a specific account from the ChatWoot API, given its numeric Account Id. It is useful in scenarios where you need to fetch and process account details for automation workflows, such as enriching data, validating account existence, or integrating with other systems based on account information.

Example use cases:

  • Automatically fetching account details to personalize customer communications.
  • Validating an account before performing further actions in a workflow.
  • Syncing account data between ChatWoot and another CRM or database.

Properties

Display Name Type Description Required
Account Id Number The numeric ID of the account to retrieve. Yes

Output

The output will be a JSON object containing the details of the specified account. The exact structure depends on the ChatWoot API's response for the "Get Details Of An Account" operation, but typically includes fields such as account name, id, creation date, and other metadata relevant to the account.

Dependencies

  • External Service: Requires access to the ChatWoot API.
  • API Credentials: You must configure the chatwootApi credentials in n8n, including the base URL and authentication details.
  • n8n Configuration: Ensure that the ChatWoot node is properly installed and configured within your n8n instance.

Troubleshooting

  • Invalid Account Id: If the provided Account Id does not exist, the node may return an error or an empty result. Double-check the Account Id value.
  • Authentication Errors: If credentials are missing or incorrect, you may see errors related to authentication (e.g., "401 Unauthorized"). Verify your API key and base URL in the credentials.
  • Connection Issues: Network problems or incorrect base URL configuration can lead to connection errors. Ensure the ChatWoot API endpoint is reachable from your n8n instance.

Links and References

Discussion