ChatWoot

Interact with ChatWoot API

Actions100

Accounts Actions
- Create An Account
- Get Details Of An Account
- Delete An Account
- Update An Account
Account Users Actions
- List All Account Users
- Create An Account User
- Delete An Account User
Agent Bots Actions
- Create An Agent Bot
- Get Details Of A Single Agent Bot
- Delete An Agent Bot
- Update An Agent Bot
Users Actions
- Create A User
- Get Details Of A User
- Delete A User
- Update A User
- Get Sso Url Of A User
Inbox API Actions
- Get Details Of A Inbox
Contacts API Actions
- Create A Contact
- Get Details Of A Contact
- Update A Contact
Conversations API Actions
- List All Contact Conversations
- Create A Conversation
Messages API Actions
- List All Converation Messages
- Create A Message
- Update A Message
CSAT Survey Page Actions
- Get Csat Survey Page
Account Agent Bots Actions
- List All Account Agent Bots
- Create An Account Agent Bot
- Get Details Of A Single Account Agent Bot
- Delete An Account Agent Bot
- Update An Account Agent Bot
Agents Actions
- Get Account Agents
- Add New Agent To Account
- Delete Agent From Account
- Update Agent In Account
Canned Responses Actions
- Get Account Canned Response
- Add New Canned Response To Account
- Delete Canned Response From Account
Canned Response Actions
- Update Canned Response In Account
Custom Attributes Actions
- Get Account Custom Attribute
- Add New Custom Attribute To Account
- Get Details Of A Single Custom Attribute
- Delete Custom Attribute From Account
- Update Custom Attribute In Account
Contacts Actions
- Contact List
- Contact Create
- Contact Details
- Contact Update
- Contact Delete
- Contact Conversations
- Contact Search
- Contact Filter
Contact Actions
- Contact Inbox Creation
- Contactable Inboxes Get
Automation Rule Actions
- Get Account Automation Rule
- Add New Automation Rule To Account
- Get Details Of A Single Automation Rule
- Delete Automation Rule From Account
- Update Automation Rule In Account
Help Center Actions
- Get Portal
- Add New Portal To Account
- Update New Portal To Account
- Add New Category To Account
- Add New Article To Account
Conversations Actions
- Conversation List Meta
- Conversation List
- New Conversation
- Conversation Filter
- Get Details Of A Conversation
- Toggle Status Of A Conversation
- Toggle Priority Of A Conversation
Conversation Assignment Actions
- Assign A Conversation
Conversation Labels Actions
- List All Labels Of A Conversation
- Conversation Add Labels
Inboxes Actions
- List All Inboxes
- Get Inbox
- Inbox Creation
- Update Inbox
- Get Inbox Agent Bot
- Update Agent Bot
- Get Inbox Members
- Add New Agent To Inbox
- Delete Agent In Inbox
- Update Agents In Inbox
Messages Actions
- List All Messages
- Create A New Message In A Conversation
- Delete A Message
Integrations Actions
- Get Details Of All Integrations
- Create An Integration Hook
- Delete An Integration Hook
- Update An Integrations Hook
Teams Actions
- List All Teams
- Create A Team
- Get Details Of A Single Team
- Delete A Team
- Update A Team
- Get Team Members
- Add New Agent To Team
- Delete Agent In Team
- Update Agents In Team

Overview

This node allows you to remove one or more agents (users) from a specific inbox within a ChatWoot account. It is useful for managing team assignments and ensuring that only the appropriate users have access to particular inboxes. For example, if an agent leaves your support team or changes roles, you can use this operation to revoke their access to certain inboxes.

Practical scenarios:

Offboarding agents from customer support inboxes.
Reassigning inbox responsibilities by removing old user associations.
Automating user management in ChatWoot via n8n workflows.

Properties

Display Name	Type	Description
Account Id	Number	The numeric ID of the ChatWoot account.
Inbox Id	String	The ID of the inbox from which agents will be removed.
User Ids	JSON	An array of user IDs to be deleted from the specified inbox.

Output

The output will contain a json field reflecting the response from the ChatWoot API after attempting to remove the specified users from the inbox. The structure typically includes status information and may include details about the updated inbox or errors encountered.

Dependencies

External Service: Requires access to a ChatWoot instance.
API Credentials: You must configure the chatwootApi credential in n8n, including the base URL (url) for your ChatWoot installation.
n8n Configuration: Ensure the node has access to the necessary credentials and network connectivity to reach your ChatWoot server.

Troubleshooting

Common Issues:

Invalid Account or Inbox ID: If the provided Account Id or Inbox Id does not exist, the operation will fail.
Malformed User Ids: The User Ids property must be a valid JSON array of user IDs. Supplying invalid JSON or non-existent user IDs will result in errors.
Authentication Errors: Missing or incorrect API credentials will prevent the node from connecting to ChatWoot.

Error Messages & Resolutions:

"Invalid credentials": Check your chatwootApi credential configuration in n8n.
"Inbox not found" or "Account not found": Verify the Account Id and Inbox Id values.
"Invalid user_ids format": Ensure the User Ids input is a properly formatted JSON array (e.g., [1,2,3]).