GladlyInstall

Overview

This node allows users to delete an existing answer in the "Answer Management" resource of the Gladly API. It is useful in scenarios where outdated, incorrect, or irrelevant answers need to be removed from the system to maintain data accuracy and relevance. For example, a customer support team might use this node to delete obsolete FAQ answers or canned responses that are no longer valid.

Properties

Output

The node outputs JSON data representing the result of the delete operation. Typically, this will include confirmation of deletion or relevant status information returned by the Gladly API. There is no indication that binary data is output by this node.

Dependencies

• Requires an API key credential for authenticating with the Gladly API.
• The base URL for API requests is set to https://petstore3.swagger.io/api/v3 (likely a placeholder).
• The node uses standard HTTP headers for JSON content (Accept: application/json, Content-Type: application/json).

Troubleshooting

• Common issues:

  • Providing an invalid or non-existent Answer Id will likely result in an error response from the API.
  • Missing or incorrect API authentication credentials can cause authorization failures.
  • Network connectivity problems may prevent successful API calls.

• Error messages:

  • Errors related to "not found" typically mean the specified Answer Id does not exist.
  • Authentication errors indicate missing or invalid API keys.
  • Timeout or connection errors suggest network issues.

To resolve these, verify the Answer Id is correct, ensure valid API credentials are configured, and check network connectivity.

Links and References

• Gladly API documentation (for managing answers): [Not provided in source]
• n8n documentation on creating custom nodes and using API credentials: https://docs.n8n.io/
• General REST API best practices for delete operations.