Actions57
- Agents Actions
- Public Answer Actions
- Answer Management Actions
- Communications Actions
- Customers Actions
- Conversations Actions
- Get Conversations
- Get Conversation
- Patch Conversation
- Create Item
- Get Item
- Delete Item
- Get Media
- Get Voice Transcript
- Create Customer Item
- Delete Customer Item
- Get Conversation Items
- Add Topic To Conversation
- Delete Topic From Conversation
- Add Note To Conversation
- Get Note From Conversation
- Reply To Message
- Redact Content
- Export Actions
- Freeform Topics Actions
- Message Automation Actions
- Proactive Conversations Actions
- Tasks Actions
- User Identity Actions
- Topics Actions
- Webhooks Actions
- Payloads Actions
Overview
This node allows you to delete a specific conversation item by its unique identifier. It is useful in scenarios where you need to programmatically remove conversations from a system, such as cleaning up outdated or irrelevant chat records, managing customer support tickets, or automating data maintenance workflows.
For example, if you have a list of conversation IDs that are no longer needed, you can use this node to delete each one automatically without manual intervention.
Properties
| Name | Meaning |
|---|---|
| Item Id | The unique identifier of the conversation item to be deleted. This must be provided as a string. |
Output
The node outputs JSON data representing the result of the delete operation. Typically, this will include confirmation of deletion or any relevant status information returned by the API. There is no indication that binary data is output by this node.
Dependencies
- Requires an API key credential for authenticating with the external service.
- The node interacts with the Gladly API endpoint (base URL:
https://petstore3.swagger.io/api/v3). - Proper configuration of the API authentication within n8n is necessary for successful requests.
Troubleshooting
- Missing or invalid Item Id: Ensure the "Item Id" property is correctly set and corresponds to an existing conversation item.
- Authentication errors: Verify that the API key credential is valid and has sufficient permissions to delete items.
- API endpoint issues: Network problems or incorrect base URL configuration may cause failures; check connectivity and settings.
- Error responses from API: If the item does not exist or cannot be deleted due to business rules, the API may return error messages. Review these messages to adjust input or permissions accordingly.
Links and References
- Gladly API documentation (replace with actual URL when available)
- n8n API node usage guide: https://docs.n8n.io/integrations/builtin/app-nodes/n8n-nodes-base.api/