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Interact with Wassenger WhatsApp API

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Overview

This node interacts with the Wassenger WhatsApp API, specifically allowing users to query the Business Catalog associated with a WhatsApp Business account. It is useful for retrieving product information listed in a WhatsApp Business catalog, enabling automation workflows that need to access or display product data from WhatsApp catalogs.

Common scenarios include:

  • Fetching product listings to display in customer support chatbots.
  • Synchronizing WhatsApp Business catalog products with other e-commerce or inventory systems.
  • Automating marketing campaigns based on catalog items.

For example, you can use this node to retrieve up to 500 products from a specific WhatsApp Business phone number's catalog and then process or display those products within your workflow.

Properties

Name Meaning
WhatsApp Number The ID of your WhatsApp Business number (device) to use for querying the catalog.
Business Phone Number The phone number of the WhatsApp Business account whose catalog you want to query (e.g., +1234567890).
Products to Return Number of catalog product items to retrieve, with a maximum limit of 500. Defaults to 100.

Output

The node outputs JSON data containing the queried catalog products from the specified WhatsApp Business account. The structure typically includes an array of product items with details such as product IDs, names, descriptions, prices, and images as provided by the WhatsApp Business catalog.

If binary data were involved (e.g., product images), it would be included accordingly, but based on the static code and properties, the output focuses on JSON product data.

Dependencies

  • Requires an active connection to the Wassenger WhatsApp API via an API key credential configured in n8n.
  • The node depends on the Wassenger service being accessible and the WhatsApp Business account having an existing catalog.
  • No additional environment variables are explicitly required beyond the API key credential.

Troubleshooting

  • Common issues:

    • Invalid or missing WhatsApp Business number or device ID may cause failures in retrieving catalog data.
    • Exceeding the maximum allowed number of products (more than 500) will likely result in errors.
    • Network or authentication errors if the API key is invalid or the Wassenger service is unreachable.
  • Error messages:

    • Errors related to "invalid phone number" or "device not found" indicate incorrect input parameters.
    • Authentication errors suggest checking the API key credential configuration.
    • Rate limiting or quota exceeded errors require reviewing Wassenger API usage limits.

To resolve these, verify the correctness of the WhatsApp number and device ID inputs, ensure the API key is valid, and confirm the WhatsApp Business account has an active catalog.

Links and References

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