Wassenger

Interact with Wassenger WhatsApp API

Actions148

Send messages Actions
- Send text message
- Send multimedia message
- Send scheduled message
- Send poll message
- Send votes in a poll
- Delete votes in a poll
- Send meeting event
- Send meeting confirmation
- Send location
- Send contacts
- Send reaction
- Send catalog product
- Forward message
Outbound Messages Actions
- Search Messages
- Get Message
- Update Message
- Delete Message
WhatsApp Numbers Actions
- Get Numbers
- Get Number by ID
- Create Number
- Update Number
- Delete Number
- Delete Chats
Groups Actions
- Get Groups
- Get Group
- Create Group
- Update Group
- Update Group Image
- Add Participants
- Update Participants
- Remove Participants
- Get Pending Members
- Approve Members
- Reject Members
- Get Invite Code
- Revoke Invite Code
- Join Group
- Leave Group
Channels Actions
- Get Channels
- Get Channel
- Create Channel
- Update Channel
- Update Channel Image
- Delete Channel
- Join Channel
- Search Channels
Chats Actions
- Get Chats
- Get Chat Details
- Send Typing Status
- Sync Device Chats
- Sync Chat Messages
- Update Chat Read Status
- Set Chat Status
- Get Group Participants
- Assign Chat
- Unassign Chat
- Create Chat Note
- Delete Chat Note
- Update Chat Labels
- Update Chat Attributes
- Archive Chat
- Unarchive Chat
- Delete Chat
- Bulk Update Chats
Chat Contacts Actions
- Get Contacts
- Get Contact Details
- Create Contact
- Update Contact
- Update Contact Metadata
- Upsert Contact Metadata
- Delete Contact
- Bulk Create Contacts
- Block Contacts
- Unblock Contacts
Chat Messages Actions
- Get Messages
- Get Message Details
- Get Message Delivery Info
- Edit Message
- Delete Message
Chat Files Actions
- Get Files
- Get File Details
- Download File
Team Actions
- Get Team Members
- Update Team Member
- Delete Team Members
- Get Device Team Members
- Create Team Member
- Grant Device Access
- Revoke Device Access
Labels Actions
- Get Labels
- Create Label
- Update Label
- Delete Label
Departments Actions
- Get Departments
- Create Department
- Update Department
- Delete Department
Files Actions
- Search Files
- Upload File
- Delete Files
- Get File Preview
- Download File
- Get File
- Update File
- Delete File
Quick replies Actions
- Get Quick Replies
- Create Quick Reply
- Update Quick Reply
- Delete Quick Replies
Queue Actions
- Get Queue Status
- Set Queue Status
- Route Queue
- Empty Queue
WhatsApp session Actions
- Sync session
- Start session
- Scan QR
- Reset session
- Reboot session
- Get session health
- Request Authentication Code
WhatsApp profile Actions
- Get Profile
- Update Profile
- Get Profile Image
- Update Profile Image
Business catalog Actions
- Get My Catalog
- Query Business Catalog
Campaigns Actions
- Get Campaigns
- Get Campaign
- Update Campaign Status
- Get Campaign Contacts
- Delete Campaign
Meeting Links Actions
- Get Meeting Links
- Create Meeting Link
- Delete Meeting Links
User Status Actions
- Get User Status
- Get User Status by ID
- Update User Status
- Delete User Status
Webhooks Actions
- Get Webhooks
- Create Webhook
- Get Webhook
- Update Webhook
- Delete Webhook
- Enable Webhook
- Get Webhook Logs
Other Actions
- Verify number exists
- Validate phone numbers
- Send API request

Overview

This node interacts with the Wassenger WhatsApp API to manage chat statuses for WhatsApp numbers. Specifically, the "Set Chat Status" operation allows users to update the internal status of a particular chat associated with a WhatsApp number. This is useful in customer support or sales scenarios where chats need to be tracked by their lifecycle stage, such as marking conversations as active, pending, resolved, archived, or removed.

Practical examples:

A support agent marks a chat as "resolved" after successfully assisting a customer.
Automatically archiving chats that have been inactive for a certain period.
Setting a chat to "pending" when awaiting customer response.

Properties

Name	Meaning
WhatsApp Number	The ID of the WhatsApp number (device) from which the chat belongs. This is selected from available devices.
Chat ID	The unique identifier of the chat to update. Examples include user chats like `447362053576@c.us` or group chats like `44736205357600000000@g.us`.
Status	The new internal status to assign to the chat. Options are: Active, Pending, Resolved, Archived, Removed.

Output

The node outputs JSON data representing the result of the status update operation. Typically, this will include confirmation details about the updated chat status or any relevant metadata returned by the Wassenger API.

No binary data output is indicated for this operation.

Dependencies

Requires an API key credential for authenticating with the Wassenger WhatsApp API.
The node depends on the Wassenger service being accessible and properly configured.
The "WhatsApp Number" must be registered and available within the Wassenger account.
The node uses dynamic loading of WhatsApp numbers (devices) via a method named getDevices.

Troubleshooting

Common issues:
- Invalid or missing WhatsApp number/device ID can cause failures.
- Incorrect chat ID format may lead to errors; ensure IDs follow the expected pattern (number@c.us for users, number@g.us for groups).
- Insufficient permissions or expired API keys will prevent successful updates.
- Network connectivity problems with the Wassenger API endpoint.
Error messages:
- Errors related to authentication usually indicate invalid or missing API credentials.
- "Chat not found" or similar messages suggest the provided chat ID does not exist or is inaccessible.
- Validation errors if the status value is not one of the allowed options.
Resolutions:
- Verify API key validity and permissions.
- Confirm the WhatsApp number and chat ID are correct and active.
- Check network connectivity and API endpoint availability.
- Use the node's "Continue On Fail" option to handle errors gracefully during batch operations.

Links and References

Wassenger Official Website
Wassenger WhatsApp API Documentation
n8n Documentation on Creating Custom Nodes

WassengerInstall