Wassenger

Interact with Wassenger WhatsApp API

Actions148

Send messages Actions
- Send text message
- Send multimedia message
- Send scheduled message
- Send poll message
- Send votes in a poll
- Delete votes in a poll
- Send meeting event
- Send meeting confirmation
- Send location
- Send contacts
- Send reaction
- Send catalog product
- Forward message
Outbound Messages Actions
- Search Messages
- Get Message
- Update Message
- Delete Message
WhatsApp Numbers Actions
- Get Numbers
- Get Number by ID
- Create Number
- Update Number
- Delete Number
- Delete Chats
Groups Actions
- Get Groups
- Get Group
- Create Group
- Update Group
- Update Group Image
- Add Participants
- Update Participants
- Remove Participants
- Get Pending Members
- Approve Members
- Reject Members
- Get Invite Code
- Revoke Invite Code
- Join Group
- Leave Group
Channels Actions
- Get Channels
- Get Channel
- Create Channel
- Update Channel
- Update Channel Image
- Delete Channel
- Join Channel
- Search Channels
Chats Actions
- Get Chats
- Get Chat Details
- Send Typing Status
- Sync Device Chats
- Sync Chat Messages
- Update Chat Read Status
- Set Chat Status
- Get Group Participants
- Assign Chat
- Unassign Chat
- Create Chat Note
- Delete Chat Note
- Update Chat Labels
- Update Chat Attributes
- Archive Chat
- Unarchive Chat
- Delete Chat
- Bulk Update Chats
Chat Contacts Actions
- Get Contacts
- Get Contact Details
- Create Contact
- Update Contact
- Update Contact Metadata
- Upsert Contact Metadata
- Delete Contact
- Bulk Create Contacts
- Block Contacts
- Unblock Contacts
Chat Messages Actions
- Get Messages
- Get Message Details
- Get Message Delivery Info
- Edit Message
- Delete Message
Chat Files Actions
- Get Files
- Get File Details
- Download File
Team Actions
- Get Team Members
- Update Team Member
- Delete Team Members
- Get Device Team Members
- Create Team Member
- Grant Device Access
- Revoke Device Access
Labels Actions
- Get Labels
- Create Label
- Update Label
- Delete Label
Departments Actions
- Get Departments
- Create Department
- Update Department
- Delete Department
Files Actions
- Search Files
- Upload File
- Delete Files
- Get File Preview
- Download File
- Get File
- Update File
- Delete File
Quick replies Actions
- Get Quick Replies
- Create Quick Reply
- Update Quick Reply
- Delete Quick Replies
Queue Actions
- Get Queue Status
- Set Queue Status
- Route Queue
- Empty Queue
WhatsApp session Actions
- Sync session
- Start session
- Scan QR
- Reset session
- Reboot session
- Get session health
- Request Authentication Code
WhatsApp profile Actions
- Get Profile
- Update Profile
- Get Profile Image
- Update Profile Image
Business catalog Actions
- Get My Catalog
- Query Business Catalog
Campaigns Actions
- Get Campaigns
- Get Campaign
- Update Campaign Status
- Get Campaign Contacts
- Delete Campaign
Meeting Links Actions
- Get Meeting Links
- Create Meeting Link
- Delete Meeting Links
User Status Actions
- Get User Status
- Get User Status by ID
- Update User Status
- Delete User Status
Webhooks Actions
- Get Webhooks
- Create Webhook
- Get Webhook
- Update Webhook
- Delete Webhook
- Enable Webhook
- Get Webhook Logs
Other Actions
- Verify number exists
- Validate phone numbers
- Send API request

Overview

This node integrates with the Wassenger WhatsApp API to manage WhatsApp chats programmatically. Specifically, the Unassign Chat operation under the Chats resource allows users to unassign a chat from an agent or user within their WhatsApp management system.

Common scenarios where this node is beneficial include:

Automatically unassigning chats when an agent finishes handling a conversation.
Releasing chats back to a queue for reassignment.
Managing workload distribution by dynamically unassigning chats based on business logic.

For example, after a customer support interaction completes, you can use this node to unassign the chat so it becomes available for other agents.

Properties

Name	Meaning
WhatsApp Number	The ID of the WhatsApp number (device) from which the chat originates.
Chat ID	The unique identifier of the chat to be unassigned. It can represent individual or group chats (e.g., `447362053576@c.us` for a user, `44736205357600000000@g.us` for a group).

Output

The node outputs JSON data representing the result of the unassignment operation. This typically includes confirmation that the chat was successfully unassigned or details about the updated chat state.

No binary data output is indicated for this operation.

Dependencies

Requires an active connection to the Wassenger WhatsApp API via an API key credential.
The node depends on the Wassenger API being accessible and properly configured in n8n credentials.
The "WhatsApp Number" must be a valid device registered in the Wassenger system.

Troubleshooting

Invalid Chat ID: If the provided Chat ID does not exist or is malformed, the API may return an error. Verify the chat ID format and existence.
Unauthorized Access: Ensure the API key credential has sufficient permissions to modify chat assignments.
Device Not Found: The WhatsApp Number (device) must be valid and active; otherwise, the operation will fail.
Network Issues: Connectivity problems with the Wassenger API endpoint can cause timeouts or errors.

To resolve these issues:

Double-check input parameters for correctness.
Confirm API key validity and permissions.
Verify network connectivity and API service status.

Links and References

Wassenger Official API Documentation (for detailed API capabilities and chat management)
n8n Documentation (for general guidance on using custom nodes and credentials)

WassengerInstall