Wassenger

Interact with Wassenger WhatsApp API

Actions148

Send messages Actions
- Send text message
- Send multimedia message
- Send scheduled message
- Send poll message
- Send votes in a poll
- Delete votes in a poll
- Send meeting event
- Send meeting confirmation
- Send location
- Send contacts
- Send reaction
- Send catalog product
- Forward message
Outbound Messages Actions
- Search Messages
- Get Message
- Update Message
- Delete Message
WhatsApp Numbers Actions
- Get Numbers
- Get Number by ID
- Create Number
- Update Number
- Delete Number
- Delete Chats
Groups Actions
- Get Groups
- Get Group
- Create Group
- Update Group
- Update Group Image
- Add Participants
- Update Participants
- Remove Participants
- Get Pending Members
- Approve Members
- Reject Members
- Get Invite Code
- Revoke Invite Code
- Join Group
- Leave Group
Channels Actions
- Get Channels
- Get Channel
- Create Channel
- Update Channel
- Update Channel Image
- Delete Channel
- Join Channel
- Search Channels
Chats Actions
- Get Chats
- Get Chat Details
- Send Typing Status
- Sync Device Chats
- Sync Chat Messages
- Update Chat Read Status
- Set Chat Status
- Get Group Participants
- Assign Chat
- Unassign Chat
- Create Chat Note
- Delete Chat Note
- Update Chat Labels
- Update Chat Attributes
- Archive Chat
- Unarchive Chat
- Delete Chat
- Bulk Update Chats
Chat Contacts Actions
- Get Contacts
- Get Contact Details
- Create Contact
- Update Contact
- Update Contact Metadata
- Upsert Contact Metadata
- Delete Contact
- Bulk Create Contacts
- Block Contacts
- Unblock Contacts
Chat Messages Actions
- Get Messages
- Get Message Details
- Get Message Delivery Info
- Edit Message
- Delete Message
Chat Files Actions
- Get Files
- Get File Details
- Download File
Team Actions
- Get Team Members
- Update Team Member
- Delete Team Members
- Get Device Team Members
- Create Team Member
- Grant Device Access
- Revoke Device Access
Labels Actions
- Get Labels
- Create Label
- Update Label
- Delete Label
Departments Actions
- Get Departments
- Create Department
- Update Department
- Delete Department
Files Actions
- Search Files
- Upload File
- Delete Files
- Get File Preview
- Download File
- Get File
- Update File
- Delete File
Quick replies Actions
- Get Quick Replies
- Create Quick Reply
- Update Quick Reply
- Delete Quick Replies
Queue Actions
- Get Queue Status
- Set Queue Status
- Route Queue
- Empty Queue
WhatsApp session Actions
- Sync session
- Start session
- Scan QR
- Reset session
- Reboot session
- Get session health
- Request Authentication Code
WhatsApp profile Actions
- Get Profile
- Update Profile
- Get Profile Image
- Update Profile Image
Business catalog Actions
- Get My Catalog
- Query Business Catalog
Campaigns Actions
- Get Campaigns
- Get Campaign
- Update Campaign Status
- Get Campaign Contacts
- Delete Campaign
Meeting Links Actions
- Get Meeting Links
- Create Meeting Link
- Delete Meeting Links
User Status Actions
- Get User Status
- Get User Status by ID
- Update User Status
- Delete User Status
Webhooks Actions
- Get Webhooks
- Create Webhook
- Get Webhook
- Update Webhook
- Delete Webhook
- Enable Webhook
- Get Webhook Logs
Other Actions
- Verify number exists
- Validate phone numbers
- Send API request

Overview

This node integrates with the Wassenger WhatsApp API to retrieve information about departments associated with a specified WhatsApp number. The "Get Departments" operation fetches the list of departments configured for a given WhatsApp device (number). This can be useful in scenarios where you want to manage or display organizational units or support teams linked to specific WhatsApp numbers, such as routing customer inquiries to the correct department or displaying department options in a chatbot.

Practical examples:

Fetching all departments linked to a particular WhatsApp number to dynamically populate a dropdown menu in a workflow.
Using department data to route incoming messages to the appropriate team within an organization.
Synchronizing department information from Wassenger into a CRM or helpdesk system.

Properties

Name	Meaning
WhatsApp Number	The ID of the WhatsApp number (device) for which to retrieve the associated departments.

Output

The node outputs JSON data representing the departments associated with the specified WhatsApp number. Each item in the output array corresponds to one department and typically includes details such as department ID, name, and possibly other metadata defined by the Wassenger API.

If the node supports binary data output (not indicated here), it would represent files or media related to departments, but this operation focuses on JSON data only.

Dependencies

Requires an API key credential for authenticating with the Wassenger WhatsApp API.
The node depends on the Wassenger service being accessible and properly configured.
The "WhatsApp Number" must be valid and linked to the user's Wassenger account.
No additional environment variables are explicitly required beyond the API key credential.

Troubleshooting

Common issues:
- Invalid or missing WhatsApp Number: Ensure the device ID is correctly provided and exists in your Wassenger account.
- Authentication errors: Verify that the API key credential is valid and has sufficient permissions.
- Network or API downtime: Check connectivity and Wassenger service status if requests fail unexpectedly.
Error messages:
- "error": "Invalid device ID" — Indicates the WhatsApp Number parameter does not correspond to any registered device.
- "error": "Authentication failed" — Suggests issues with the API key; recheck credentials.
- Other generic errors may indicate temporary service issues or malformed requests.

To resolve errors, verify input parameters, ensure proper authentication, and consult Wassenger API documentation or support if needed.

Links and References

Wassenger Official Website
Wassenger API Documentation (for detailed API endpoints and data structures)
n8n Documentation on Creating Custom Nodes

WassengerInstall