Wassenger

Interact with Wassenger WhatsApp API

Actions148

Send messages Actions
- Send text message
- Send multimedia message
- Send scheduled message
- Send poll message
- Send votes in a poll
- Delete votes in a poll
- Send meeting event
- Send meeting confirmation
- Send location
- Send contacts
- Send reaction
- Send catalog product
- Forward message
Outbound Messages Actions
- Search Messages
- Get Message
- Update Message
- Delete Message
WhatsApp Numbers Actions
- Get Numbers
- Get Number by ID
- Create Number
- Update Number
- Delete Number
- Delete Chats
Groups Actions
- Get Groups
- Get Group
- Create Group
- Update Group
- Update Group Image
- Add Participants
- Update Participants
- Remove Participants
- Get Pending Members
- Approve Members
- Reject Members
- Get Invite Code
- Revoke Invite Code
- Join Group
- Leave Group
Channels Actions
- Get Channels
- Get Channel
- Create Channel
- Update Channel
- Update Channel Image
- Delete Channel
- Join Channel
- Search Channels
Chats Actions
- Get Chats
- Get Chat Details
- Send Typing Status
- Sync Device Chats
- Sync Chat Messages
- Update Chat Read Status
- Set Chat Status
- Get Group Participants
- Assign Chat
- Unassign Chat
- Create Chat Note
- Delete Chat Note
- Update Chat Labels
- Update Chat Attributes
- Archive Chat
- Unarchive Chat
- Delete Chat
- Bulk Update Chats
Chat Contacts Actions
- Get Contacts
- Get Contact Details
- Create Contact
- Update Contact
- Update Contact Metadata
- Upsert Contact Metadata
- Delete Contact
- Bulk Create Contacts
- Block Contacts
- Unblock Contacts
Chat Messages Actions
- Get Messages
- Get Message Details
- Get Message Delivery Info
- Edit Message
- Delete Message
Chat Files Actions
- Get Files
- Get File Details
- Download File
Team Actions
- Get Team Members
- Update Team Member
- Delete Team Members
- Get Device Team Members
- Create Team Member
- Grant Device Access
- Revoke Device Access
Labels Actions
- Get Labels
- Create Label
- Update Label
- Delete Label
Departments Actions
- Get Departments
- Create Department
- Update Department
- Delete Department
Files Actions
- Search Files
- Upload File
- Delete Files
- Get File Preview
- Download File
- Get File
- Update File
- Delete File
Quick replies Actions
- Get Quick Replies
- Create Quick Reply
- Update Quick Reply
- Delete Quick Replies
Queue Actions
- Get Queue Status
- Set Queue Status
- Route Queue
- Empty Queue
WhatsApp session Actions
- Sync session
- Start session
- Scan QR
- Reset session
- Reboot session
- Get session health
- Request Authentication Code
WhatsApp profile Actions
- Get Profile
- Update Profile
- Get Profile Image
- Update Profile Image
Business catalog Actions
- Get My Catalog
- Query Business Catalog
Campaigns Actions
- Get Campaigns
- Get Campaign
- Update Campaign Status
- Get Campaign Contacts
- Delete Campaign
Meeting Links Actions
- Get Meeting Links
- Create Meeting Link
- Delete Meeting Links
User Status Actions
- Get User Status
- Get User Status by ID
- Update User Status
- Delete User Status
Webhooks Actions
- Get Webhooks
- Create Webhook
- Get Webhook
- Update Webhook
- Delete Webhook
- Enable Webhook
- Get Webhook Logs
Other Actions
- Verify number exists
- Validate phone numbers
- Send API request

Overview

The "Create Chat Note" operation in the Chats resource allows users to add a textual note to a specific WhatsApp chat associated with a given WhatsApp number. This feature is useful for annotating conversations with additional context, reminders, or internal comments without sending messages visible to the chat participants.

Common scenarios include:

Customer support agents adding internal notes about a customer's issue.
Sales teams documenting important details or follow-ups related to a chat.
Team collaboration where notes help track conversation status or actions.

For example, after resolving a customer query via WhatsApp, an agent can create a note summarizing the resolution steps or next actions directly linked to that chat.

Properties

Name	Meaning
WhatsApp Number	The ID of the WhatsApp number (device) from which the chat belongs.
Chat ID	The unique identifier of the chat (e.g., user chat like `447362053576@c.us` or group chat like `44736205357600000000@g.us`).
Note Message	The text content of the note to add (supports 2 to 6000 characters). WhatsApp rich text syntax is allowed.
Quote Message ID	(Optional) The ID of an existing message or note to quote within this note.
Author ID	(Optional) The user ID of the author creating the note, typically an agent from the team.

Output

The node outputs JSON data representing the result of the note creation operation. This typically includes confirmation details such as the created note's ID, timestamp, and any metadata returned by the WhatsApp API.

No binary data output is involved in this operation.

Dependencies

Requires an active connection to the Wassenger WhatsApp API service.
An API key credential must be configured in n8n to authenticate requests.
The WhatsApp number (device) must be registered and available in the Wassenger system.
Optionally, team agents must be defined if specifying an author for the note.

Troubleshooting

Invalid Chat ID: If the provided chat ID does not exist or is malformed, the API will return an error. Verify the chat ID format and existence.
Unauthorized Access: Missing or invalid API key credentials will cause authentication failures. Ensure the API key is correctly set up.
Note Length Violations: Notes shorter than 2 or longer than 6000 characters may be rejected. Adjust the note message length accordingly.
Author ID Issues: Specifying an author ID that does not correspond to a valid team agent may cause errors. Confirm the author exists and is linked to the device.
Device Not Found: If the WhatsApp number (device) is not recognized, the operation will fail. Check that the device is properly loaded and accessible.

Links and References

Wassenger API Documentation — For detailed API capabilities and message formatting.
WhatsApp Rich Text Syntax Guide — To understand supported text formatting in notes.

WassengerInstall