izapp - WhatsApp icon

izapp - WhatsApp

Interação com a Plataforma de Relacionamento via WhatsApp - IZapp

Actions58

Overview

This node integrates with a WhatsApp-based customer relationship platform, enabling various operations related to contacts, messaging, protocols, groups, marketing campaigns, and extra data lookups. Specifically, the "Contato - Consultar" (Contact - Consult) operation retrieves detailed profile information about a specific contact by their ID.

Common scenarios for this node include:

  • Fetching contact details to personalize communications or automate workflows.
  • Managing contact tags, details, and statuses within WhatsApp-based customer service.
  • Accessing protocol histories and messages linked to contacts.
  • Sending notifications or messages to contacts via WhatsApp.
  • Performing additional data lookups such as postal code, company registration, or document transcription.

Practical example:

  • A support automation workflow that, given a contact ID, fetches the contact's profile to determine their status and recent interactions before routing a message or updating records.

Properties

Name Meaning
ID Do Contato The unique identifier of the contact whose profile information you want to retrieve.

Note: This property is used specifically in the "Contato - Consultar" operation to specify which contact's profile to fetch.

Output

The node outputs JSON data representing the result of the selected operation. For the "Contato - Consultar" operation, the output JSON contains the detailed profile information of the specified contact, including fields such as name, contact details, tags, status, and other metadata provided by the platform.

If the node operation involves messaging or media sending, binary data may be included representing images or files sent.

Dependencies

  • Requires an API key credential for authenticating with the WhatsApp customer relationship platform.
  • The node depends on internal action modules that implement each operation's API calls.
  • Proper configuration of the API credentials in n8n is necessary for successful execution.

Troubleshooting

  • Missing or invalid contact ID: Ensure the "ID Do Contato" property is correctly set; otherwise, the node may return errors or empty results.
  • Authentication errors: Verify that the API key credential is valid and has sufficient permissions.
  • API rate limits or connectivity issues: Network problems or API throttling can cause failures; check network access and retry policies.
  • Unexpected response structure: If the platform changes its API, the node might not parse responses correctly; update the node or verify API compatibility.

Links and References

  • No direct external links are provided in the source code.
  • For more information, consult the documentation of the WhatsApp customer relationship platform integrated by this node.

Discussion