izapp - WhatsAppInstall

Overview

This node integrates with a WhatsApp-based customer relationship platform, enabling users to interact programmatically with various aspects of the platform such as contacts, protocols (tickets or cases), messages, groups, marketing campaigns, and more.

Specifically, the "Protocolo - Listar - Todos" operation allows listing all protocols (cases or tickets) available in the system. This is useful for scenarios where you want to retrieve an overview of all ongoing or past support protocols managed via WhatsApp, for reporting, monitoring, or further automated processing.

Practical examples:

• Fetching all support tickets to display in a dashboard.
• Automating follow-up actions based on protocol status.
• Exporting protocol data for analysis or integration with other systems.

Properties

Output

The node outputs JSON data representing the list of protocols retrieved from the platform. Each item in the output array corresponds to a protocol with its associated details (such as ID, status, contact info, timestamps, etc.). The exact structure depends on the platform's API response but generally includes protocol metadata.

No binary data output is indicated for this operation.

Dependencies

• Requires an API key credential for authenticating with the WhatsApp relationship platform.
• The node depends on the platform's REST API endpoints to fetch protocol data.
• Proper configuration of the API credentials within n8n is necessary for successful execution.

Troubleshooting

• Common issues:

  • Invalid or missing API credentials will cause authentication failures.
  • Requesting a page number that does not exist may return empty results or errors.
  • Network connectivity problems can prevent access to the platform API.

• Error messages and resolutions:

  • Authentication failed: Verify that the API key credential is correctly configured and has sufficient permissions.
  • Invalid page number: Ensure the "Número Da Página" property is set to a valid integer ≥ 1.
  • Timeout or network error: Check internet connection and platform availability.

Links and References

• Refer to the official documentation of the WhatsApp relationship platform API for detailed protocol data schema and pagination.
• n8n documentation on setting up API credentials and using HTTP request nodes for custom integrations.