izapp - WhatsAppInstall

Overview

This node integrates with the IZapp platform to interact with WhatsApp-based customer relationship management features. Specifically, for the "Recados - Pesquisar" operation (translated as "Messages - Search"), it allows users to search for a specific message or note ("recado") by its protocol identifier.

Common scenarios where this node is beneficial include:

• Retrieving detailed information about a particular message or notification in a customer support workflow.
• Tracking the status or content of a message sent through the IZapp WhatsApp platform.
• Automating follow-up actions based on message details retrieved by protocol.

For example, a user can input a protocol number to fetch the corresponding message details and then use that data to update a CRM system or trigger further communication steps.

Properties

Output

The node outputs JSON data containing the details of the searched message associated with the given protocol. The exact structure depends on the IZapp API response but typically includes fields such as message content, sender, timestamps, status, and related metadata.

If the node supports binary data output (not explicitly shown here), it would represent attachments or media related to the message, but this operation primarily returns JSON information about the message.

Dependencies

• Requires an active connection to the IZapp WhatsApp platform via an API key credential.
• The node depends on the IZapp API being accessible and properly authenticated.
• No additional environment variables are indicated beyond the necessary API authentication.

Troubleshooting

• Common Issues:

  • Providing an invalid or empty protocol value will likely result in no data found or an error from the API.
  • Network connectivity problems may prevent successful API calls.
  • Expired or incorrect API credentials will cause authentication failures.

• Error Messages:

  • Errors indicating "protocol not found" suggest the provided protocol does not exist or is mistyped.
  • Authentication errors imply issues with the API key or token; verify credentials.
  • Timeout or network errors require checking internet connection and API endpoint availability.

To resolve these, ensure the protocol is correct, credentials are valid, and the IZapp service is reachable.

Links and References

• IZapp Platform Documentation (general reference for the platform)
• n8n documentation on Creating Custom Nodes (for understanding node development concepts)