izapp - WhatsAppInstall

Overview

This node integrates with a WhatsApp-based customer relationship platform, enabling various operations related to contacts, messages, campaigns, groups, and protocols. Specifically, the "Marketing - Mensagem - Status" operation allows users to query the status of a previously sent marketing message by providing its unique message ID.

Common scenarios for this node include:

• Checking delivery or read status of marketing messages sent via WhatsApp.
• Monitoring campaign message statuses to optimize marketing efforts.
• Integrating WhatsApp message status checks into automated workflows for customer engagement tracking.

For example, a marketing team can use this node to automatically verify if a promotional message was successfully delivered or read by recipients, triggering follow-up actions accordingly.

Properties

Output

The node outputs JSON data containing the status information of the specified marketing message. This typically includes fields such as delivery status, read receipts, timestamps, and any error or failure details related to the message.

If the node supports binary data output (not indicated here), it would represent media or attachments related to messages, but for this operation, the output is purely JSON status data.

Dependencies

• Requires an API key credential to authenticate with the external WhatsApp customer relationship platform.
• The node depends on the platform's API endpoints to fetch message status information.
• Proper configuration of the API authentication in n8n credentials is necessary.

Troubleshooting

• Common issues:

  • Providing an invalid or empty message ID will likely result in errors or no data returned.
  • Network or authentication failures may prevent successful API calls.
  • If the message ID does not exist or has expired, the status may be unavailable.

• Error messages and resolutions:

  • "Invalid message ID": Verify that the provided ID is correct and corresponds to a sent message.
  • "Authentication failed": Check that the API key credential is correctly configured and valid.
  • "Network timeout" or "API unreachable": Ensure network connectivity and that the external service is operational.

Links and References

• Refer to the official documentation of the WhatsApp customer relationship platform for detailed API usage and message status definitions.
• Consult n8n documentation on setting up API credentials and using custom nodes for integration.