izapp - WhatsApp icon

izapp - WhatsApp

Interação com a Plataforma de Relacionamento via WhatsApp - IZapp

Actions58

Overview

This node integrates with the IZapp WhatsApp Relationship Platform, enabling various operations related to contacts, protocols, messaging, groups, marketing campaigns, and more. Specifically, the "Contato - Listar Protocolos" operation allows users to list all protocols associated with a given contact by providing the contact's ID. This is useful for scenarios where you want to retrieve communication or service records linked to a specific contact in your WhatsApp-based customer relationship system.

Practical examples include:

  • Fetching all support tickets (protocols) related to a customer to analyze their history.
  • Automating workflows that require protocol data for a contact, such as sending follow-up messages or generating reports.
  • Integrating protocol information into CRM systems or dashboards.

Properties

Name Meaning
ID Do Contato The unique identifier of the contact whose associated protocols you want to retrieve.
Página The page number for paginating the results; minimum value is 1.

Output

The node outputs JSON data containing the list of protocols associated with the specified contact. Each item in the output array represents a protocol record with its details as returned by the IZapp platform API. The exact structure depends on the API response but typically includes protocol identifiers, status, timestamps, and related metadata.

No binary data output is indicated for this operation.

Dependencies

  • Requires an API key credential for authenticating with the IZapp WhatsApp Relationship Platform.
  • The node depends on the external IZapp platform API to fetch protocol data.
  • Proper configuration of the API authentication within n8n is necessary for successful execution.

Troubleshooting

  • Missing or invalid contact ID: Ensure the "ID Do Contato" property is correctly set and corresponds to an existing contact in the IZapp platform.
  • Pagination errors: The "Página" property must be a number greater than or equal to 1. Providing invalid values may cause errors or empty results.
  • Authentication failures: Verify that the API key credential is valid and has sufficient permissions to access contact protocols.
  • API rate limits or downtime: If requests fail repeatedly, check the IZapp platform status and consider implementing retry logic or error handling in your workflow.

Common error messages might include unauthorized access, resource not found, or invalid parameters. Resolving these usually involves checking credentials, input values, and API availability.

Links and References

Discussion