izapp - WhatsAppInstall

Overview

This node integrates with a WhatsApp-based customer relationship platform, enabling various operations related to contacts, protocols, messages, and other entities. Specifically, the operation "Protocolo - Encaminhar - Recado" (sendProtocolToInbox) allows users to forward a service protocol number to an inbox as a message or note.

Common scenarios for this operation include:

• Automatically forwarding a customer support protocol number to a team inbox for follow-up.
• Sending protocol references to internal messaging systems to notify responsible agents.
• Integrating protocol tracking into broader workflow automations where protocol numbers need to be shared or logged.

Example: A user inputs a protocol number, and the node forwards it to the designated inbox, triggering notifications or further processing by the support team.

Properties

Output

The node outputs JSON data representing the result of the forwarding action. This typically includes confirmation details such as success status, any returned identifiers, or error messages from the platform API.

No binary data output is indicated for this operation.

Dependencies

• Requires an API key credential for authenticating with the external WhatsApp-based customer relationship platform.
• The node depends on the bundled actions module which implements the actual API calls.
• Proper configuration of the API authentication in n8n credentials is necessary.

Troubleshooting

• Missing Protocol Number: If the "ID Do Protocolo" property is empty or invalid, the node will likely fail. Ensure the protocol number is correctly provided.
• Authentication Errors: Failure to authenticate with the external platform due to missing or invalid API credentials will cause errors. Verify the API key credential setup.
• API Limitations or Downtime: If the external service is down or rate-limited, forwarding may fail. Check service status and retry later.
• Unexpected Response Format: If the platform changes its API response structure, the node might not parse results correctly. Updating the node or actions module may be required.

Links and References

• No direct external links are provided in the source code.
• For more information, consult the documentation of the WhatsApp-based customer relationship platform integrated by this node.