Clientes Online - WhatsApp icon

Clientes Online - WhatsApp

Interação com a Plataforma de Relacionamento via WhatsApp - Clientes.Online

Actions59

Overview

This node integrates with the "Clientes Online - WhatsApp" platform, enabling interaction with WhatsApp-based customer relationship management services. Specifically, the "Contato - Consultar" (Contact - Consult) operation retrieves detailed profile information about a specific contact using their unique ID.

Common scenarios for this node include:

  • Fetching up-to-date contact details before sending messages or notifications.
  • Verifying contact information during customer support workflows.
  • Integrating contact data into broader automation processes for CRM or marketing.

For example, a user can input a contact's ID to retrieve their profile data such as name, tags, status, and other metadata stored in the Clientes Online platform.

Properties

Name Meaning
ID Do Contato The unique identifier of the contact whose profile information you want to retrieve.

Output

The node outputs JSON data containing the profile information of the specified contact. This typically includes fields such as contact name, phone number, tags, status, and any additional details maintained by the Clientes Online platform.

No binary data output is indicated for this operation.

Dependencies

  • Requires an API key credential for authentication with the Clientes Online platform.
  • The node depends on the external Clientes Online API service to fetch contact profiles.
  • Proper configuration of the API credentials within n8n is necessary for successful execution.

Troubleshooting

  • Common Issues:

    • Invalid or missing contact ID will result in failure to retrieve profile data.
    • Authentication errors if the API key credential is not set or invalid.
    • Network connectivity issues may prevent communication with the Clientes Online API.
  • Error Messages:

    • Errors related to "contact not found" indicate the provided ID does not exist.
    • Authentication failures suggest checking the API key credential setup.
    • Timeout or connection errors require verifying network access and API availability.

Resolving these usually involves verifying the contact ID correctness, ensuring valid API credentials, and confirming network connectivity.

Links and References

Discussion