Clientes Online - WhatsApp icon

Clientes Online - WhatsApp

Interação com a Plataforma de Relacionamento via WhatsApp - Clientes.Online
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Overview

This node interacts with the "Clientes Online - WhatsApp" platform, specifically to retrieve the status of a marketing message sent via WhatsApp. The operation "Marketing - Mensagem - Status" allows users to query the current status of a previously sent message by providing its unique message ID.

Common scenarios where this node is beneficial include:

  • Tracking delivery and read status of marketing messages sent to customers.
  • Monitoring campaign effectiveness by checking individual message statuses.
  • Automating follow-up actions based on message status (e.g., retry sending if failed).

Practical example:

  • After sending a promotional WhatsApp message to a customer, use this node to check if the message was delivered or read before proceeding with further engagement steps.

Properties

Name Meaning
ID Da Mensagem The unique identifier of the sent message whose status you want to check. This is required.

Output

The node outputs JSON data containing the status information of the specified marketing message. The exact structure depends on the API response from the Clientes Online platform but typically includes fields such as:

  • Message ID
  • Current status (e.g., sent, delivered, read, failed)
  • Timestamps related to status changes
  • Any error or failure details if applicable

No binary data output is indicated for this operation.

Dependencies

  • Requires an API key credential to authenticate with the Clientes Online WhatsApp platform.
  • The node depends on the external Clientes Online API service to fetch message status.
  • Proper configuration of the API authentication in n8n credentials is necessary.

Troubleshooting

  • Missing or invalid message ID: Ensure the "ID Da Mensagem" property is correctly set and corresponds to a valid sent message.
  • Authentication errors: Verify that the API key credential is correctly configured and has sufficient permissions.
  • API connectivity issues: Check network connectivity and Clientes Online service availability.
  • Unexpected API responses: If the API returns errors or unexpected data, review the message ID and consult the Clientes Online API documentation for status codes.

Links and References

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