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Clientes Online - WhatsApp

Interação com a Plataforma de Relacionamento via WhatsApp - Clientes.Online
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Overview

This node integrates with the "Clientes Online - WhatsApp" platform to perform various operations related to WhatsApp contact management and messaging. Specifically, the "Contato - Importar - Lote" operation allows users to import a batch of contacts from a CSV or TSV file hosted at a specified URL. This is useful for bulk uploading contacts into a WhatsApp communication channel, associating them with a specific group for easier management.

Common scenarios include:

  • Importing large lists of customer contacts for marketing or support campaigns.
  • Migrating contacts from other systems via CSV/TSV files.
  • Organizing contacts into groups automatically upon import.

Practical example:

  • A marketing team wants to upload a list of new leads stored in a CSV file on a web server. They provide the file URL, specify the delimiter format (CSV or TSV), assign the contacts to a WhatsApp channel number, and link them to a named group for targeted messaging.

Properties

Name Meaning
Formato Do Arquivo Choose the file format to process: CSV (comma-separated) or TSV (tab-separated).
URL Do Arquivo The URL where the CSV or TSV file can be downloaded from.
Número Do Canal The WhatsApp channel number used to send messages, formatted as DDI+DDD+NUMBER (e.g., 5511986334687).
Grupo Dos Contatos The name of the group to which the imported contacts will be linked.

Additional informational notices guide the user on:

  • Verifying the file type (CSV or TSV).
  • Using Google services if possible to simplify processing.
  • Correctly formatting the WhatsApp number.
  • Contacting support or management to authorize the import after completion.

Output

The node outputs JSON data representing the result of the batch import operation. This typically includes information about the success or failure of importing each contact, any errors encountered, and confirmation of group linkage.

No binary data output is indicated for this operation.

Dependencies

  • Requires an API key credential for authenticating with the Clientes Online platform.
  • The node depends on external access to the provided CSV/TSV file URL.
  • Proper network connectivity to the Clientes Online API service is necessary.
  • No additional environment variables are explicitly required beyond the API authentication.

Troubleshooting

  • File Access Issues: If the node cannot download the CSV/TSV file, verify that the URL is correct, publicly accessible, and not behind authentication.
  • Incorrect File Format: Ensure the delimiter option matches the actual file format; mismatches may cause parsing errors.
  • WhatsApp Number Format: The channel number must be in the international format (DDI+DDD+NUMBER). Incorrect formatting may lead to failed imports.
  • Authorization Required: After import, the process requires authorization by a manager or support team. Failure to obtain this may prevent contacts from being active.
  • API Authentication Errors: Invalid or missing API credentials will cause the node to fail. Confirm the API key is correctly configured in n8n credentials.

Links and References

Note: All property names and descriptions are presented as per the user's input and source code analysis.

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