IT Glue

Interact with the IT Glue API
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Overview

This node interacts with the IT Glue API to perform various operations on different resources such as organizations, passwords, configurations, contacts, and flexible assets. Specifically, for the Configuration resource with the Update operation, it updates configuration records based on provided parameters. This is useful for automating IT documentation updates, managing configuration items, and integrating IT Glue data with other workflows.

Use Case Examples

  1. Updating a configuration record in IT Glue by specifying its ID and new attribute values.
  2. Automating the update of configuration items in bulk based on external triggers or data changes.

Properties

Name Meaning
Parameters Collection of parameters used to specify details for the update operation on the Configuration resource.

Output

JSON

  • json - The JSON response from the IT Glue API representing the updated configuration record or records.

Dependencies

  • IT Glue API with an API key credential for authentication

Troubleshooting

  • Common issues include invalid or missing record ID, incorrect flexible asset type selection, or malformed query parameters.
  • Errors from the IT Glue API such as authentication failures, permission issues, or validation errors on update fields may occur.
  • To resolve errors, ensure the API credentials are valid, the record ID exists, and the parameters conform to IT Glue API requirements.

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