IT Glue

Interact with the IT Glue API
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Overview

This node interacts with the IT Glue API to perform operations on various resources, including Organizations. Specifically, the 'Get' operation for the 'Organization' resource retrieves organization data based on provided parameters such as record ID or query parameters. This node is useful for automating data retrieval from IT Glue, enabling integration with other workflows or systems that require organization information.

Use Case Examples

  1. Retrieve a specific organization by its record ID to update a CRM system.
  2. Fetch all organizations with pagination to generate reports or dashboards.

Properties

Name Meaning
ID Record ID used to get a specific organization.
Query Extra query parameters to filter or customize the data retrieval.
Return All Boolean flag to return all results without pagination.
Page Size Number of records to return per page, with a minimum of 1 and maximum of 1000.

Output

JSON

  • json - The JSON output contains the organization data retrieved from the IT Glue API. If multiple records are returned, each is output as a separate JSON object.

Dependencies

  • IT Glue API key credential for authentication

Troubleshooting

  • Common issues include invalid or missing API credentials, resulting in authentication errors.
  • Providing an incorrect record ID or query parameters may result in no data returned or error responses from the API.
  • If 'Return All' is false and the page size is set too low, not all desired records may be retrieved in one execution.

Links

  • IT Glue API Documentation - Official documentation for the IT Glue API, useful for understanding available endpoints and parameters.

Discussion