Overview

This node interacts with the IT Glue API to perform various operations on different resources, including searching for contacts. Specifically, for the Contact resource with the Search operation, it allows users to query contact records based on parameters such as ID, query filters, and pagination options. This node is useful for automating the retrieval of contact information from IT Glue, enabling integration with other workflows or systems that require contact data.

Use Case Examples

1. Search for a contact by ID to retrieve detailed information about a specific contact.
2. Use query parameters to filter contacts based on custom criteria.
3. Retrieve all contacts with pagination control to manage large datasets.

Properties

Output

JSON

• json - The JSON output contains the search results from the IT Glue API, which can be a single contact record or an array of contact records depending on the query.

Dependencies

• Requires an API key credential for IT Glue API authentication.

Troubleshooting

• Common issues include invalid or missing API credentials, resulting in authentication errors.
• Incorrect query parameters may cause the API to return errors or empty results.
• Pagination parameters must be within allowed ranges; otherwise, the API may reject the request.