IT Glue

Interact with the IT Glue API
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Actions35

Overview

This node interacts with the IT Glue API to perform various operations on different resources. Specifically, for the Contact resource with the Delete operation, it deletes a contact record identified by its ID. This node is useful for automating IT Glue data management tasks such as removing outdated or incorrect contact information from the system.

Use Case Examples

  1. Deleting a contact by specifying its record ID to keep the contact list up to date.
  2. Automating cleanup of contacts in IT Glue as part of a larger workflow.

Properties

Name Meaning
ID The unique identifier of the contact record to delete.

Output

JSON

  • json - The JSON response from the IT Glue API after attempting to delete the contact, typically confirming deletion or providing error details.

Dependencies

  • Requires an API key credential for IT Glue API authentication.

Troubleshooting

  • If the node throws an error about missing or invalid ID, ensure the contact ID is correctly provided.
  • API authentication errors indicate issues with the provided IT Glue API credentials; verify and update them as needed.
  • If deletion fails due to permissions, check that the API key has sufficient rights to delete contacts in IT Glue.

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