IT Glue

Interact with the IT Glue API
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Overview

This node interacts with the IT Glue API to perform operations on various resources, including Contacts. Specifically, the 'Update' operation for the 'Contact' resource allows users to update contact records by specifying parameters such as the record ID and other relevant fields. This node is useful for automating updates to contact information within IT Glue, such as modifying contact details or associated flexible asset types.

Use Case Examples

  1. Updating a contact's information by providing the contact ID and new details.
  2. Automating bulk updates to contact records based on external triggers or workflows.

Properties

Name Meaning
ID The unique identifier of the contact record to update.
Flexible Asset Type Select the type of flexible asset associated with the contact, required for flexible asset operations.
Traits Fields corresponding to the selected flexible asset type to update specific attributes of the contact.
Query Additional query parameters to customize the update request.
Return All Boolean flag to determine if all results should be returned.
Page Size Number of records to return per page, with a minimum of 1 and maximum of 1000.

Output

JSON

  • json - The JSON response from the IT Glue API representing the updated contact record(s).

Dependencies

  • IT Glue API

Troubleshooting

  • Common issues include providing an invalid or missing contact ID, which will cause the update operation to fail.
  • Incorrect or missing API credentials will prevent the node from authenticating with the IT Glue API.
  • Providing invalid parameters or fields not supported by the selected flexible asset type may result in errors.

Links

  • IT Glue API Documentation - Official documentation for the IT Glue API, useful for understanding available endpoints and parameters.

Discussion