IT Glue

Interact with the IT Glue API

Overview

This node interacts with the IT Glue API to perform operations on various resources, specifically here focusing on the 'Organization' resource with the 'Get All' operation. It retrieves a list of organizations from IT Glue, supporting parameters to control the query such as filtering, pagination, and whether to return all results or a limited page size. This node is useful for automating the retrieval of organizational data for IT documentation, asset management, or integration with other systems.

Use Case Examples

  1. Retrieve all organizations in IT Glue to sync with an internal database.
  2. Fetch a paginated list of organizations for display in a custom dashboard.
  3. Query organizations with specific parameters to filter results based on custom criteria.

Properties

Name Meaning
Parameters Collection of parameters to customize the 'Get All' operation for organizations, including filtering and pagination options.

Output

JSON

  • json - The JSON response from the IT Glue API containing the list of organizations or a single organization object.

Dependencies

  • IT Glue API with an API key credential for authentication

Troubleshooting

  • Common issues include API authentication failures due to invalid or missing credentials. Ensure the API key credential is correctly configured.
  • Errors may occur if query parameters are malformed JSON; verify the syntax of the 'Query' parameter.
  • Pagination issues can arise if 'Return All' is false and 'Page Size' is set too low or too high; adjust these parameters accordingly.
  • If the node throws errors, enabling 'Continue On Fail' allows the workflow to proceed while logging error messages in the output.

Links

  • IT Glue API Documentation - Official documentation for the IT Glue API, useful for understanding available endpoints and parameters.

Discussion