Actions39
- Panel Actions
- Message Actions
- Chatbot Actions
- Contact Actions
- Sequence Actions
- Session Actions
Overview
This node interacts with the WTS Chat API to perform various operations related to messaging, contacts, sessions, panels, chatbots, and sequences. Specifically, for the 'Message' resource and 'Get Message Status' operation, it retrieves the status of a message by its ID. This is useful for tracking message delivery and read statuses in communication workflows.
Use Case Examples
- Retrieve the delivery status of a specific message by providing its Message ID to monitor if the message was sent, delivered, or read.
- Use in customer support automation to check the status of messages sent to clients and trigger follow-up actions based on the status.
Properties
| Name | Meaning |
|---|---|
| Message ID | The unique identifier of the message whose status is to be retrieved. |
Output
JSON
json- The JSON response containing the status details of the requested message.
Dependencies
- WTS Chat API
Troubleshooting
- Ensure the Message ID is provided and is valid; missing or incorrect IDs will cause errors.
- API key credential must be correctly configured; authentication failures will prevent data retrieval.
- Network issues or API downtime can cause request failures; verify connectivity and API status.
- Error messages from the API are wrapped and thrown as NodeApiError; check the error message for specific issues.
Links
- WTS Chat API Documentation - Official documentation for the WTS Chat API endpoints and usage.