Actions39
- Panel Actions
- Message Actions
- Chatbot Actions
- Contact Actions
- Sequence Actions
- Session Actions
Overview
This node operation adds a contact to a specified sequence in the WTS Chat system. It supports identifying the contact either by their contact ID or phone number. This operation is useful for automating the process of enrolling contacts into communication or marketing sequences, enabling targeted messaging and follow-ups.
Use Case Examples
- Add a contact to a marketing sequence by providing the sequence ID and the contact's phone number.
- Enroll a contact into a customer onboarding sequence using their contact ID.
Properties
| Name | Meaning |
|---|---|
| Sequence ID | The unique identifier of the sequence to which the contact will be added. |
| Contact ID | The unique identifier of the contact to add to the sequence. Optional if phone number is provided. |
| Phone Number | The phone number of the contact to add to the sequence. Optional if contact ID is provided. |
Output
JSON
json- The response from the WTS Chat API confirming the addition of the contact to the sequence.
Dependencies
- WTS Chat API
Troubleshooting
- Error if neither Contact ID nor Phone Number is provided: The node requires at least one identifier to add a contact to a sequence. Provide either Contact ID or Phone Number.
- API errors from WTS Chat service: These may occur due to invalid sequence ID, invalid contact information, or network issues. Check the API key credential and input parameters for correctness.
Links
- WTS Chat API - Sequences - Official API documentation for managing sequences in WTS Chat.