Actions39
- Panel Actions
- Message Actions
- Chatbot Actions
- Contact Actions
- Sequence Actions
- Session Actions
Overview
This node operation removes a contact from a specified sequence in the WTS Chat system. It supports identifying the contact either by contact ID or phone number and requires the sequence ID from which the contact should be removed. This operation is useful for managing contact lists within automated messaging sequences, such as stopping a contact from receiving further messages in a campaign sequence.
Use Case Examples
- Remove a contact from a marketing sequence by providing the sequence ID and the contact's phone number to stop further automated messages.
- Remove a contact from a customer onboarding sequence using the contact ID to exclude them from the sequence.
Properties
| Name | Meaning |
|---|---|
| Sequence ID | The unique identifier of the sequence from which the contact will be removed. |
| Contact ID | The unique identifier of the contact to be removed from the sequence. Optional if phone number is provided. |
| Phone Number | The phone number of the contact to be removed from the sequence. Optional if contact ID is provided. |
Output
JSON
json- The response from the WTS Chat API confirming the removal of the contact from the sequence.
Dependencies
- WTS Chat API key credential
Troubleshooting
- Ensure that either Contact ID or Phone Number is provided; otherwise, the node will throw an error indicating that a contact identifier is required.
- Verify that the Sequence ID is correctly provided and corresponds to an existing sequence in the WTS Chat system.
- Check API key credentials if authentication errors occur when calling the WTS Chat API.
- Handle API errors gracefully by inspecting error messages returned from the WTS Chat API, which are surfaced as node errors.