Actions101
- Attendance Actions
- Client Actions
- Department Actions
- Designation Actions
- Employee Actions
- Holiday Actions
- KPI Actions
- KPI Category Actions
- KPI Data Actions
- Lead Actions
- Leave Actions
- OKR Key Result Actions
- OKR Objective Actions
- Performance Cycle Actions
- Project Actions
- Project Category Actions
- Task Actions
- Task Category Actions
- Ticket Actions
- Ticket Agent Actions
- Ticket Channel Actions
- Ticket Type Actions
Overview
The node provides integration with the Flowyteam API, allowing users to manage various resources including ticket channels. Specifically, for the Ticket Channel resource, the Delete operation enables users to remove a ticket channel by its ID. This is useful in scenarios where a ticket channel is no longer needed or should be decommissioned, such as cleaning up obsolete support channels or reorganizing communication streams.
Practical example:
- A customer support team wants to delete a ticket channel that was created for a discontinued product line to keep their system clean and avoid confusion.
Properties
| Name | Meaning |
|---|---|
| Simplify | Whether to return simplified response data or the raw API response. (Boolean: true/false) |
| Ticket Channel ID | The unique identifier of the ticket channel to delete. (String, required) |
Output
The output of the Delete operation on the Ticket Channel resource is JSON data representing the result of the deletion request. Depending on the "Simplify" property, the output can be either:
- A simplified response containing essential confirmation details about the deletion.
- The full raw API response from Flowyteam, which may include additional metadata or status information.
No binary data output is involved in this operation.
Dependencies
- Requires an API key credential for authenticating with the Flowyteam API.
- The node depends on the Flowyteam API being accessible and the user having appropriate permissions to delete ticket channels.
- No other external dependencies are indicated.
Troubleshooting
Common issues:
- Providing an invalid or non-existent Ticket Channel ID will likely cause the API to return an error indicating the resource was not found.
- Insufficient permissions or invalid API credentials will result in authentication errors.
- Network connectivity problems can prevent successful API calls.
Error messages and resolutions:
"The operation 'delete' is not supported for resource 'ticketChannel'": This would indicate a misconfiguration or unsupported operation; ensure the correct resource and operation are selected.- API errors related to authorization: Verify that the API key credential is correctly configured and has the necessary permissions.
"Ticket Channel ID is required": Ensure the Ticket Channel ID property is provided and valid.
Links and References
- Flowyteam API documentation (for ticket channel management): [Insert actual URL if available]
- n8n documentation on creating custom nodes and using API credentials: https://docs.n8n.io/
- General REST API best practices for resource deletion operations.