Actions101
- Attendance Actions
- Client Actions
- Department Actions
- Designation Actions
- Employee Actions
- Holiday Actions
- KPI Actions
- KPI Category Actions
- KPI Data Actions
- Lead Actions
- Leave Actions
- OKR Key Result Actions
- OKR Objective Actions
- Performance Cycle Actions
- Project Actions
- Project Category Actions
- Task Actions
- Task Category Actions
- Ticket Actions
- Ticket Agent Actions
- Ticket Channel Actions
- Ticket Type Actions
Overview
This node provides integration with the Flowyteam API, allowing users to manage various resources including Ticket Types. Specifically, the "Delete" operation for the Ticket Type resource enables users to remove a ticket type by its ID from their Flowyteam system.
Common scenarios where this node is beneficial include:
- Automating the cleanup of obsolete or unused ticket types in a support or helpdesk system.
- Integrating with workflows that require dynamic management of ticket categories based on business rules.
- Maintaining data hygiene by programmatically deleting ticket types no longer needed.
For example, a user might set up an automation that deletes ticket types that have not been used for a certain period, helping keep the ticketing system organized.
Properties
| Name | Meaning |
|---|---|
| Simplify | Whether to return simplified response data or the raw API response. |
| Ticket Type ID | The unique identifier of the ticket type to delete. This is required to specify which ticket type to remove. |
Output
The output of this node after executing the delete operation will be JSON data representing the result of the deletion request. If "Simplify" is enabled, the response will be a simplified version of the API's response; otherwise, it will contain the full raw response from the Flowyteam API.
No binary data output is involved in this operation.
Dependencies
- Requires an active connection to the Flowyteam API via an API key credential configured in n8n.
- The node depends on the Flowyteam API being accessible and the provided API key having sufficient permissions to delete ticket types.
Troubleshooting
Common issues:
- Providing an invalid or non-existent Ticket Type ID will likely cause the API to return an error indicating the resource was not found.
- Insufficient permissions on the API key may result in authorization errors.
- Network connectivity problems can prevent the node from reaching the Flowyteam API.
Error messages and resolutions:
- "Ticket Type not found": Verify that the Ticket Type ID is correct and exists in your Flowyteam account.
- "Unauthorized" or "Forbidden": Check that the API key credential has the necessary permissions to delete ticket types.
- Timeout or network errors: Ensure stable internet connectivity and that the Flowyteam API endpoint is reachable.
Links and References
- Flowyteam API Documentation (general reference for API endpoints and authentication)
- n8n documentation on API credentials for setting up the required API key credential