Actions101
- Attendance Actions
- Client Actions
- Department Actions
- Designation Actions
- Employee Actions
- Holiday Actions
- KPI Actions
- KPI Category Actions
- KPI Data Actions
- Lead Actions
- Leave Actions
- OKR Key Result Actions
- OKR Objective Actions
- Performance Cycle Actions
- Project Actions
- Project Category Actions
- Task Actions
- Task Category Actions
- Ticket Actions
- Ticket Agent Actions
- Ticket Channel Actions
- Ticket Type Actions
Overview
This node provides integration with the Flowyteam API, allowing users to manage various resources such as tickets, clients, projects, KPIs, and more. Specifically for the Ticket resource with the Delete operation, the node deletes a support ticket identified by its Ticket ID.
This is useful in scenarios where you want to automate the removal of outdated or resolved support tickets from your system directly within an n8n workflow. For example, after a ticket is closed and confirmed resolved, this node can be used to delete it automatically to keep your ticketing system clean.
Properties
| Name | Meaning |
|---|---|
| Simplify | Whether to return simplified response data or the raw API response. |
| Ticket ID | The unique identifier of the ticket to delete. This is required to specify which ticket to remove. |
Output
The output of the node contains a JSON object representing the result of the delete operation. Depending on the "Simplify" property, this could be either a simplified confirmation or the full raw API response from the Flowyteam service.
No binary data output is produced by this operation.
Dependencies
- Requires an active connection to the Flowyteam API via an API key credential configured in n8n.
- The node depends on the Flowyteam API being accessible and the provided credentials having permission to delete tickets.
Troubleshooting
Common issues:
- Invalid or missing Ticket ID will cause the operation to fail.
- Insufficient permissions or invalid API credentials will result in authentication errors.
- Network connectivity problems may prevent communication with the Flowyteam API.
Error messages:
- Errors indicating "ticket not found" suggest the Ticket ID does not exist or was already deleted.
- Authentication errors indicate issues with the API key or credential setup.
- Timeout or network errors suggest connectivity issues; verify internet access and API endpoint availability.
Resolutions:
- Double-check the Ticket ID input for correctness.
- Ensure the API key credential is valid and has necessary permissions.
- Confirm network connectivity and that the Flowyteam API service is operational.
Links and References
- Flowyteam API Documentation (general reference for API endpoints and authentication)
- n8n documentation on creating custom nodes