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ChatWoot

Interact with ChatWoot API

Actions113

Overview

This node interacts with the ChatWoot API to retrieve detailed information about a specific account. It is useful when you need to fetch comprehensive data for an individual account by its numeric ID, such as viewing account settings, status, or metadata within an automation workflow.

A practical example would be automating customer support processes where you want to pull up account details before responding to a ticket or updating records in another system.

Properties

Name Meaning
Account Id The numeric ID of the account to retrieve details for

Output

The node outputs JSON data containing the detailed information of the specified account as returned by the ChatWoot API. This typically includes all relevant fields describing the account's properties and status.

No binary data output is produced by this operation.

Dependencies

  • Requires an API key credential for authenticating with the ChatWoot API.
  • The base URL for the ChatWoot instance must be configured in the node credentials.
  • The node depends on the @devlikeapro/n8n-openapi-node package for OpenAPI integration.

Troubleshooting

  • Common issues:

    • Invalid or missing Account Id will cause the API call to fail.
    • Incorrect or expired API credentials will result in authentication errors.
    • Network connectivity problems can prevent reaching the ChatWoot API endpoint.
  • Error messages:

    • "Unauthorized" or "Authentication failed": Check that the API key credential is correctly set and valid.
    • "Account not found": Verify that the provided Account Id exists and is correct.
    • Timeout or network errors: Ensure your n8n instance has internet access and the ChatWoot URL is reachable.

Links and References

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